Home
Jobs
Companies
Resume
Overture Rede logo

Senior Manager

6 - 11 years

25 - 30 Lacs

Noida

Posted:2 days ago| Platform: Naukri logo

Apply

Skills Required

Solution architecture Automation Quality standards Operational excellence Performance management Compliance Customer satisfaction Problem management Continuous improvement Service quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position: Senior Manager Location: Noida Experience: 4.58 Years Qualification: B.TechProject Role: Senior Manager Open Positions: 1Job Role We are seeking a results-driven Senior Manager to lead solution architecture and automation initiatives, ensure SLA compliance, and guide operational excellence. This role involves working closely with internal teams and stakeholders to deliver high-quality service, manage escalations, and foster a culture of continuous improvement.\u2705 Must-Have Skills Proficiency in WorkBlaze for operational and team performance management Strong background in solution architecture and requirement gathering Expertise in incident and problem management, including L3 support escalation handling Proven ability to maintain quality standards and ensure SLA compliance Experience in team coaching, training, and knowledge management Customer-first mindset with a focus on CSAT (Customer Satisfaction) and FCR (First Contact Resolution)

More Jobs at Overture Rede

Finance Controller

Gurgaon

13 - 18 yrs
|

INR 15 - 20 Lacs

Software Engineer

Bengaluru, Gurgaon

8 - 13 yrs
|

INR 45 - 50 Lacs

Software Engineer

Bengaluru, Gurgaon

5 - 10 yrs
|

INR 45 - 50 Lacs

Fullstack Developer

Chennai, Pune

5 - 8 yrs
|

INR 10 - 20 Lacs

GCP Developer

Hubli, Mangalore, Mysore, Bengaluru, Belagavi/Belgaum

3 - 8 yrs
|

INR 5 - 10 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Solution Architecture Interview Now
Overture Rede
Overture Rede
www.overture-rede.com

Technology

Tech City

50-100 Employees

91 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

RecommendedJobs for You

Schneider Electric India Pvt. Ltd. logo

Senior Manager

Schneider Electric India Pvt. Ltd.

Mumbai

Oliver Wyman logo

Senior Manager

Oliver Wyman

Gurugram

Lend A Hand India logo

Senior Manager

Lend A Hand India

Pune

Investors Clinic logo

Senior Manager

Investors Clinic

Noida, Greater Noida

Trade Nexus Research logo

Senior Manager

Trade Nexus Research

Hyderabad

Novartis logo

Senior Manager

Novartis

Hyderābād

EXL logo

Senior Manager

EXL

Noida, Uttar Pradesh, India

EXL logo

Senior Manager

EXL

Noida, Uttar Pradesh, India

RR Talentjobs logo

Senior Manager

RR Talentjobs

Ahmedabad, Jaipur, Mumbai (All Areas)

Novartis India logo

Senior Manager

Novartis India

Hyderabad, Telangana, India