Senior Manager Operations- CMD Camp

Summary Of The Position:

Manager – Operations (CMD Camp)

This position requires operational maturity, agility, and a deep commitment to confidentiality, precision, and results. It is suited for someone who can function both as a strategic enabler and a tactical executor.

Key Responsibilities:

1. Strategic Operations & Coordination

• Act as the operational anchor for CMD’s directives across departments.
• Support CMD in transforming strategic plans into actionable, measurable workstreams.
• Serve as the point-of-coordination between CMD and the 11 vertical heads, ensuring seamless data and decision flow.
• Track execution of key CMD priorities and ensure timely closures.

2. Performance Monitoring & MIS Governance

• Ensure monthly MIS is received, analyzed, and synthesized into CMD’s Review Dashboard periodically as decided by CMD.
• Monitor KRA-linked activities and flag off-track areas to CMD with improvement recommendations in coordination with Vertical heads.
• Design and maintain WIP (Work-in-Progress) tracker for CMD, especially the top 15 priorities.
• Prepare summaries, dashboards, and business insights to aid CMD’s high-level decision-making.

3. CMD Office Support

• Manage CMD’s operational calendar for reviews, meetings, and strategic interventions with internal or external stake holders.
• Assist CMD during internal reviews by recording minutes and tracking deliverables.
• Filter and manage CMD’s communication, documentation, and correspondence.
• Represent CMD in internal meetings where required to ensure continuity and follow-through.

4. Execution Excellence

• Lead proactive follow-ups with stakeholders to ensure execution of CMD-assigned projects.
• Structure CMD-level initiatives into milestones and drive accountability with functional leaders. 
• Drive improvement projects and internal audits initiated from CMD camp.
• Maintain high standards of verbal and written communications on CMD’s behalf.
• Handle sensitive data and strategic initiatives with discretion and professionalism.

First Six Month Expectation:

• To put the preexisting knowledge in efficient manner and make 15 priorities under the WIP (Work IN Progress) task proficiently. 
• Achieve 6 months‟ target as defined in the KRA
• Develop and maintain relationships with his/her 11 vertical Heads.
• Ensure measurable progress against CMD's quarterly KRA-linked goals.