Senior Manager IT Infrastructure

You have over 15 years of experience, with at least 5 years in a production 24/7 high-availability multi-site enterprise ERP environment. Your expertise includes application hosting, voice and data networks, security, and information protection, showcasing a deep technical and strategic understanding of IT Services and Operations delivered by Sterling. Your responsibilities will involve developing and implementing comprehensive IT infrastructure strategies to align with business goals, overseeing network management, system administration, and IT security activities. You will lead the overall infrastructure for a complex organization and network, manage day-to-day operational tasks within the IT Infrastructure team, and ensure cost-effectiveness by overseeing the annual IT budget. Your role will also require coordinating technology installations, upgrades, and maintenance, as well as working closely with the central procurement team for purchase follow-ups and vendor coordination. You will generate performance reports, ensure IT activities meet defined KRAs and KPIs, and solve complex problems by re-evaluating new factors. Additionally, you will be responsible for managing internal and external communications, being the primary escalation contact for business issues, and maintaining relationships with external organizations and suppliers. Implementing and maintaining IT security measures, ensuring compliance with regulations and standards, and collaborating with other departments to align IT infrastructure efforts with business objectives are crucial aspects of this role. Furthermore, you will lead and mentor the IT infrastructure team, fostering a culture of high performance and technical excellence. Your ability to develop and implement strategic IT infrastructure plans aligned with business objectives, provide strategic recommendations to senior management, and exhibit strong leadership skills will be essential in this position. Strong communication and interpersonal skills are necessary, as you will be required to effectively present technical information to various stakeholders, build and maintain relationships with internal and external partners, and collaborate with senior executives to provide IT infrastructure insights and recommendations. A minimum of 15 years of experience in servers, endpoints, and other Infra applications is required, along with a bachelor's degree in Information Technology, Computer Science, or a related field. Professional certifications such as CISSP or CCIE can enhance your credentials, and exposure to ITIL concepts and adoption is beneficial for this role.,