Senior Manager- HR

Job Summary:

• Responsible for providing HR support for the Zone with a focus on Distribution teams and supporting HR initiatives, initiated from HO
• Recruitment of competent employees
• Employee engagement & retention
• Employee feedback & counseling
• Performance Management
• Employee Development
• HR Operations

Role & responsibilities

Key Responsibilities/ Key Deliverables:

1. Meet all manpower requirements for respective zones

• Ensure that all vacancies are filled within the TAT
• Hire through referrals
• Coordinate with HO to ensure that all communication and documentation regarding Recruitment takes place as per laid down process

2. Employee retention with a focus on Distribution channels

• Study attrition trends
• Understand employee & market related dynamics
• Conduct exit interviews, document the same and forward relevant information and papers to HO
• Institute and implement process for inducting new employees

3. Ensure quality of recruitment

• Hire and develop relationships with exclusive search firms, coordinate with Recruitment team at HO to establish relationship with NAUKRI, hire through employee referral
• Manage costs within business plan nos.
• Implement various selection mechanisms (including tests)

4. Development plans for top 20% employees in the channel

• Facilitate identification of development plans
• Facilitate implementation of training calendar
• Maintain harmonious employee relations

5. Implement performance review cycle for the channel

• Ensure all G & V sheets are completed and sent to HO within plan timelines
• Facilitate the G & V review process to ensure that all reviews are completed within timelines
• Facilitate building of a Leadership Pipe through the Management Development Process
• Educate employees on usage of the online performance management system
• Ensure compliance with all Labour Laws in the zones

OTHER RESPONSIBILITIES:

HR Operations

1. Timely information on joining & resignees to be provided to HO
2. Resolution of employee issues regarding compensation, joining and exit formalities
3. Follow up with HO to ensure prompt resolution of F&F
4. Providing information to HR team and Business Managers on competition, industry trends to facilitate effective decision making

Preferred candidate profile

Job Specifications:

• 5-7 years of HR generalist experience
• Post graduate in HR

Knowledge & Skill Matrix:

1. Leading Self & Others
2. Result Orientation
3. Working with & Through Others
4. Functional knowledge of HR
5. Business Partnership Skills
6. Impact & Influencing Skills

About the company:

Axis Max Life Insurance Limited (earlier known as Max Life Insurance Company Limited) is a Joint Venture between Max Financial Services Limited and Axis Bank Limited.
Max Financial Services Ltd. is a part of the Max Group, an Indian multi-business corporation. Axis Max Life Insurance Limited has an individual death claims paid ratio of 99.70% as per the annual audited financials for FY24-25.
We offer comprehensive protection and long-term savings life insurance solutions, through our multichannel distribution including agency and third party distribution partners.

Axis Max Life Insurance Limited has built its operations over almost two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.