Senior Manager Finance BPO

We are seeking a highly motivated and experienced Senior Manager Finance BPO to lead a high-impact transition project involving the migration of finance operations from a client in the USA and UK. This is a critical role that will manage the end-to-end transition of 100 Full-Time Equivalents (FTEs) over a 6-month period, with a roadmap to expand the scope to 250+ FTEs over the next 5 years.Upon successful completion of the initial transition phase, the individual will be promoted to Director, with expanded responsibilities across broader operational and strategic mandates.

Key Responsibilities

• Transition Leadership: Lead the transition of 100 FTEs from client operations in the
  US and UK to the offshore delivery center, ensuring a smooth knowledge transfer, operational continuity, and compliance with SLAs.
• Stakeholder Engagement: Work closely with client stakeholders and internal
  leadership to align expectations, manage risks, and deliver a seamless transition experience.
• Team Setup: Build and manage a high-performing team of Transition Leads and
  Subject Matter Experts (SMEs) to support the transition across finance functions such as Accounts Payable, Accounts Receivable, Record-to-Report, and other BPO activities.
• Governance & Reporting: Establish governance structures, drive project status
  reviews, and provide regular updates to senior leadership and client executives.
• Process Standardization: Identify opportunities for process improvements,
  automation, and standardization as part of the transition lifecycle.
• Scalability Planning: Create a scalable operating model to support growth to 250+
  FTEs over a 5-year period, including hiring, training, and retention strategies.
• Compliance & Risk Management: Ensure all activities are conducted in accordance
  with data security, regulatory, and compliance requirements in both US and UK jurisdictions.
• Travel Readiness: Willingness to travel internationally as required, including potential
• short-term stays in the US or UK during key phases of the transition.

Qualifications & Skills

• Bachelor's degree in Finance, Accounting, Business, or a related field; MBA or
  relevant post-graduate qualification preferred.
• 10+ years of experience in BPO/shared services, with at least 3 years in a leadership
  role managing finance operations or transitions.
• Proven experience leading large-scale transitions (preferably 50+ FTE) across
  geographies, ideally involving clients in the US and/or UK.
• Strong project management skills with a structured, milestone-driven approach.
• Excellent communication, stakeholder management, and client-facing skills.
• Ability to lead cross-functional and multicultural teams in a dynamic environment.
• Demonstrated ability to build and scale teams in a BPO setting.
• US B1 visa preferred; must be open to frequent travel.

What We Offer

Opportunity to lead a high-impact, career-defining project.

Fasttrack promotion to Director upon successful completion of the initial transition phase.

Exposure to global clients and strategic initiatives.

Dynamic and inclusive work environment with strong leadership support