Senior Manager D&T Cyber Security Service Delivery

Title: Senior Manager D&T Cyber Security Service Delivery

Location- Hyderabad
Purpose of the job:
Join us in delivering world-class Cyber Security services to 30,000+ colleagues across 60+ countries. You’ll safeguard our digital ecosystem, empower global teams to achieve their ambitions securely, and shape the future of cyber resilience. This is your chance to lead cyber security service delivery within a very dynamic multinational company. If you’re passionate about making a real impact and leading security on scale, we want you on our team.

Key Responsibilities:

• Lead the delivery of global Cyber Security services
• Build strong relationships with stakeholders and ensure alignment with business goals and service expectations.
• Drive ongoing enhancements in service delivery through structured feedback loops, performance monitoring, and process optimization
• Ensure seamless execution of services, maintain high levels of operational efficiency, and uphold service level agreements
• Communicate clearly and effectively across all levels of the organization, ensuring transparency and shared understanding
• Address and resolve service issues promptly, applying root cause analysis and corrective actions to prevent recurrence.

You Bring:

• Bachelor’s degree in information technology, Computer Science, or a related field combined with an extensive (>10 years) experience in Cyber/IT service delivery management.
• In-depth knowledge about Managed IT Security Services (Security Operations, Vulnerability Management, Firewall Assurance, End Point Security, Identity and Access Management) to be an equal counterpart in discussions (content, concepts, technology) and overlook the services landscape and service providers.
• Fluent in English, both written and verbal, with excellent interpersonal and presentation skills to engage with all levels of the organization.
• Proven ability to lead and inspire cross-functional teams, fostering a collaborative and inclusive environment.
• Strong analytical skills to manage multiple priorities, resolve service issues, and drive continuous improvement.
• Experience in managing large scale managed security services, including delivery and contract management, with a commercial attitude and negotiation skills .

We Bring:

• A high-visibility role ensuring the seamless delivery of Cyber Security services that support the digital backbone of our enterprise.
• Opportunities to lead service improvement initiatives, refine operational practices, and contribute to the evolution of enterprise service standards.
• Operate in a diverse, international environment with influence across regions and functions.
• Be part of a collaborative, agile, and purpose-driven team focused on delivering reliable security services.

About dsm-firmenich:

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.

Our application process:

Interested in this position? Please apply on-line by uploading your resume in English via our career portal (www. dsm-firmenich.com/careers).

For further information, please contact Nisha Tiwari, Talent Acquisition Business Partner (Nisha.Tiwari@dsm-firmenich.com)

Inclusion, belonging and equal opportunity statement:

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement:

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.