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Dsm Shared Services India
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Senior Manager D&T Cyber Security Service Delivery

Senior Manager D&T Cyber Security Service Delivery

Dsm Shared Services India

5 - 10 years

12 - 17 Lacs

hyderabad

Posted:Just now| Platform:

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Skills Required

computer science assurance process optimization cyber security nutrition contract management agile security services continuous improvement information technology

Work Mode

Work from Office

Job Type

Full Time

Job Description

Purpose of the job:

Join us in delivering world-class Cyber Security services to 30,000+ colleagues across 60+ countries. You ll safeguard our digital ecosystem, empower global teams to achieve their ambitions securely, and shape the future of cyber resilience. This is your chance to lead cyber security service delivery within a very dynamic multinational company. If you re passionate about making a real impact and leading security on scale, we want you on our team.

Key Responsibilities:

Lead the delivery of global Cyber Security services
Build strong relationships with stakeholders and ensure alignment with business goals and service expectations.
Drive ongoing enhancements in service delivery through structured feedback loops, performance monitoring, and process optimization
Ensure seamless execution of services, maintain high levels of operational efficiency, and uphold service level agreements
Communicate clearly and effectively across all levels of the organization, ensuring transparency and shared understanding
Address and resolve service issues promptly, applying root cause analysis and corrective actions to prevent recurrence.

You Bring:

Bachelor s degree in information technology, Computer Science, or a related field combined with an extensive (>10 years) experience in Cyber/IT service delivery management.
In-depth knowledge about Managed IT Security Services (Security Operations, Vulnerability Management, Firewall Assurance, End Point Security, Identity and Access Management) to be an equal counterpart in discussions (content, concepts, technology) and overlook the services landscape and service providers.
Fluent in English, both written and verbal, with excellent interpersonal and presentation skills to engage with all levels of the organization.
Proven ability to lead and inspire cross-functional teams, fostering a collaborative and inclusive environment.
Strong analytical skills to manage multiple priorities, resolve service issues, and drive continuous improvement.
Experience in managing large scale managed security services, including delivery and contract management, with a commercial attitude and negotiation skills .

We Bring:

A high-visibility role ensuring the seamless delivery of Cyber Security services that support the digital backbone of our enterprise.
Opportunities to lead service improvement initiatives, refine operational practices, and contribute to the evolution of enterprise service standards.
Operate in a diverse, international environment with influence across regions and functions.
Be part of a collaborative, agile, and purpose-driven team focused on delivering reliable security services.

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Dsm Shared Services India

Shared Services, Outsourcing

Hyderabad

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Senior Manager D&T Cyber Security Service Delivery