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Senior Manager - Delivery Quality

8 - 13 years

10 - 14 Lacs

chennai

Posted:21 hours ago| Platform: Naukri logo

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Skills Required

quality process healthcare management conflict resolution quality management management services six sigma project management apqp quality control quality audit spc program management auditing 8d kaizen qc fmea quality assurance qms msa ppap agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Manager to lead our Delivery Quality team in Chennai, with 8-14 years of experience.

Roles and Responsibility

  • Manage and oversee the delivery quality process to ensure high standards.
  • Develop and implement strategies to improve delivery quality and customer satisfaction.
  • Collaborate with cross-functional teams to identify and resolve issues.
  • Analyze data and metrics to measure delivery performance and identify areas for improvement.
  • Provide coaching and training to team members to enhance their skills and knowledge.
  • Ensure compliance with regulatory requirements and industry standards.

Job Requirements

  • Proven experience in managing delivery quality teams.
  • Strong understanding of healthcare management services and operations.
  • Excellent leadership and communication skills.
  • Ability to analyze complex data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.
  • Experience working in a fast-paced environment and meeting deadlines.

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