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Tata Communications
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Senior Manager - Business Collaboration

Senior Manager - Business Collaboration

Tata Communications

8 - 10 years

10 - 15 Lacs

Pune

Posted:4 hours ago| Platform:

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Skills Required

data analysis presentation skills sales editing product management marketing strategies business management customer retention sales support marketing promotions product marketing product positioning channel strategy acquisition retention pricing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The role is responsible for product management, value proposition, market strategy, product positioning, development, scaling up of product and developing new /enhanced services or features in Unified Collaboration domains. The objective is to ensure an increase in product and service profitability, revenue, and market competitiveness of the product. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results. Responsibilities

Define product requirements & lead/own product development from concept to launch (with accountability for product delivery). Ownership of building product roadmaps and offerings and ensuring governance to drive implementation.

Facilitate and support smooth and fast customer order journey. Support and propose improvements in systems, process to improve CSAT. Closely work IT teams to build a digital journey platform and experience for customers.

Develop and implement product plans that include value proposition, pricing, positioning, channels, promotions, and packaging, collateral support, and sales support/infrastructure plan to drive the successful acquisition and retention of customers. Define a 'go to market model' within the existing sales/channel strategy.

Specify, monitor & manage product financial, technical, service & operational performance levels.Tracking the product(s) P&L, revenue, new business, and profitability including competitive pricing of the product(s) in the marketplace to achieve desired sales volumes/optimized profit.

Provide timely and accurate forecasts for and reporting on product or solution revenues and costs.

Define the product

s value proposition for Sales. Engage in product education/Trainings, through available channel. Provide Sales and commercials teams with appropriate pricing guidelines and support special pricing and special solutioning on need basis.

The role may be an individual contributor or may lead a small team.Minimum qualification & experience

Relavant years of experience in product management/sales Desired Skill sets

Technical and commercial orientation

Good knowledge of local market

Solution orientation, ability to perceive end to end solution.

Data analysis (based on consultant reports) and representation.

Strong business acumen and industry knowledge

Experience in delivering finely tuned product marketing strategies.

Exceptional writing and editing skills, combined with strong presentation skills.

Product Architecting, Engineering and Product Management

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Senior Manager - Business Collaboration