Job Purpose
Responsible for Import & Export Operations, License and Incentives of India Biopharma Affiliate,
Imports from multiple Countries valued at 106 million Euro.
Exports to 23 Countries, with value turnover of 34 million Euro & Freight Budget of 1.28 million Euro
Product category of Finished Goods, API & Devices, Planning & Logistics Processes,
Ensure compliance to Good Distribution Practices, Regulatory requirements, Local Legislations & Group Mandatory Controls,
The Logistics Coordinator must perform their job in close coordination with the Supply Chain team of the geography and in collaboration with the global logistics organization.
Key Accountabilities
Third-Party Logistics Management
Daily operations management
Responsible for Import & Export Operations, License and Incentives of India Biopharma Affiliate,
Imports from multiple Countries valued at 106 million Euro.
Product category of Finished Goods, API & Devices, Planning & Logistics Processes
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Orchestration of daily operations
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Management of daily interface issues
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Responsibility for the Business Continuity Plan (BCP)
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Inbound process management
Compliance and audits
Verification of Pre-shipment documents/LC documents to ensure documents filed in Customs correctly.
Verification of Shipping bill accuracy to ensure same is filled in accordance with Customs and foreign trade policy (FTP) regulations.
Advance License/EPCG Application and Closure
Export obligation tracking with monthly coordination with Plant.
Drawback tracking and Reconciliation.
RoDTEP tracking and utilization.
Bond registration and Cancellation.
Support new product launches in terms of Classification, Duty structure, Duty calculation Compliance & Transfer Price.
Handling various Audits (GXP/Internal/External) with proper planning and data presentation.
Timely renewal of existing contracts/quality/Technical agreements, SVB.
Ensure pre- and post-transaction compliance under the Customs Act, Foreign Trade Policy, and all applicable Allied Acts and Rules.
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Analyse and implement changes in customs laws and EXIM regulations, including those under allied legislations, ensuring timely communication and compliance across the organization.
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Handle customs audits, investigations, and represent the company before customs and regulatory authorities.
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Supervising Ongoing and Pending Litigation under Customs, Foreign Trade, Excise and Other Regulations.
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Follow testing regulation with ADC as per Drugs and Cosmetics rule.
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Ensure compliance for related-party imports, including the management of NIL investigation reports and maintenance of SVB order status.
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Monitor and coordinate responses to notices, show cause notices, deficiency letters, and litigation matters; attend hearings and approve legal submissions.
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Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines.
Supplier relationship management
Keeping customers well informed of the shipment status & provide all documentary requirements.
Ensured Smooth Launch of new Product by close coordination with Plant and Global team.
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Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines.
Coordination with respective supply chains teams towards the common objective of maintaining proper Inventory of critical materials like Bulk drugs, Finished Goods, and various import materials required for Production and Sales & marketing.
Support projects & initiatives decided at department level.
Ensuring prompt clearance, releases & availability of finished products to support domestic sales plan.
SLAs development
Coordinate with Factory/Freight forwarder for timely clearance of Export Shipment.
Coordinating with forwarder/CHA for custom clearance.
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Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines.
Assessment of the performance of the vendors (CHA s, Transporters and Forwader) based on various parameters such as quality of service, improvement rate, timely clearance & delivery, and reduction in demurrage charges.
Alternate Vendor Development for cost effectiveness and competitiveness.
Co-ordination between clearing agents and internal departments for effective and faster import clearance to avoid heavy demurrage charges and delay in the supply of the material.
Cold chain Management aligned with scope defined in the SOP
Ensuring adherence to system controls /CAPA, towards building a robust system while eliminating redundant activity.
Ensuring prompt refund of Revenue deposit and realizing damage claims .
KPIs maintenance, performance and cost monitoring, management and control
Prepared the T1/T2 Sales and Freight budget by getting data from Plant and team and bifurcated the product with form and Pack per unit.
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Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines.
Liaise with Global Procurement team for Export freight transportation RFQ.
Analyse/review the spot rate for Air shipment from Global approved forwarder and get the approval from Global Procurement.
Approval of freight Bill of CHA/Transporter and Freight forwarder in ULTIMUS system.
Ensuring prompt Customs clearance to ensure timely availability of Imported material.
Reviewing KPIs & taking remedial action
To work towards reduction in demurrage & detention charges.
Handling of Import Products as per storage condition & shelf-life stipulations.
Preparation of various types of statements related to imports and proper data maintenance in SAP & Excel for smooth foreign remittance and custom duty payments.
Prepare & monitoring Customs duty forecast to monitor monthly cash flow/forex planning.
Effective utilization of various Export Incentive Schemes (DEEC & EPCG etc.) for duty free imports and monitoring the utilization of RoDTEP incentive scrips.
Collaborate effectively with internal and external stakeholders including business units, customs brokers, 3PLs, consultants, and regulatory bodies to ensure smooth execution of customs and trade operations.
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Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines.
Best business practices maintenance
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Make sure best practices are aligned with our 3PL core model and key business rules.
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Liaise with internal stakeholders to apply 3PL core model.
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Manage VMI customer analytics & replenishment (where relevant)
Process improvement and new initiatives contribution.
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Effort to contribute to make core business processes better to lead to more effective and efficient workflows.
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Detect and share any inefficiency with relevant stakeholders to discuss any potential improvement.
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Make use of KPIs / Performance to detect any improvement area.
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Collect feedback ideas from the teams closest to 3PL management activity.
Customs Management
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Responsible for getting Self Sealing permission for factory/Port registration with new custom.
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Getting shipping bill amendments.
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Resolving of EDPMS issue if any.
Regular Update on custom circular and Policy.
Representing DGFT for License and closure certificate.
Attending Personal hearing at DGFT office Mumbai and Delhi.
Norms Fixation at Delhi for High wastage case
Representing PRC committee for any relaxation in Policy and Procedure
Handling Import customs clearance activity for group of companies that includes Raw materials/APIs/Packing material, and non- inventory items for Plants & R&D which includes API, Excipients , Lab consumables, Lab Equipment s, Chemicals, Lab furniture s, Machineries, innovator samples, reference standards, chemicals, complaint samples .
Conduct periodic training Session/Workshop for internal stake holders for better business understanding & knowledge about import processes and rules & regulations.
Custom s & ADC issues and attending various hearings wherever necessary.
Ensure appropriate Customs duty concessions / exemptions are availed off.
New Budget/EXIM policy/GST impact calculations.
Warehouse Management
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About you
Skills/Expertise/Experience:
Experience in Import compliances, Import & Export operations
Bachelor s degree from an accredited college or university.
English language proficiency.
Preferred Skills/Expertise/Experience:
Team player who can facilitate successful project work, operating to deadlines.
Experience with leading teams and projects within the field of logistics, warehouse and supply chain.
Knowledge of import/export regulation and GDP an advantage
Excellent systems skills a strong advantage
Understanding of downstream processes and local trade environment within Pharma
Understanding of KPIs & SLA management
Strong Relationship Management (internal and external)
Understanding of process improvement/change management
Strong data analysis skills - Ability to interpret and draw conclusions from data.
Capacity to work transversally and in a dynamic environment.
Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people.
