Senior Lead Analyst

AMERICAN EXPRESS

2 - 7 years

9 - 10 Lacs

gurugram

Posted:3 hours ago| Platform:

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Skills Required

software testing data validation internal control presentation skills operational risk auditing sharepoint metrics reporting process improvement dashboards salesforce writing operational risk management events reporting communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ensure effective and appropriate Business Self-Testing, validation, and documentation of review activities for risk programs and controls according to standards and other all applicable policies
Proactively anticipate and identify issues and control deficiencies through testing various channels of communication (including Calls, Emails, LinkedIn and Notes notations), assessing the impact of each and collaborating with business partners to develop and implement appropriate mitigating actions
Support client signing / relationship-based testing with the endeavor to monitor the entire sales journey including all interactions and activities logged by Customer facing colleague
Monitor activities to ensure deadlines and commitments are met concerning end-to-end process monitoring, risk assessment, program documentation, testing plans, reporting, and action plans.
Ensure compliance to Policies, Standard Operating Procedures, and American Express Compliance standards with respect to documentation, testing, and certification of GCS business monitoring and testing.
Deliver periodic and ad hoc reporting against key business testing and monitoring to support management s awareness and response to control improvements.
Collaborate and consult with Colleagues, Internal Partners and key control teams both within the lines of business and across the organization, to promote a well-controlled environment.
Undertake regular project work analyzing business risks and exposures. Preparation of recommendations to business management with regards to process improvement, best practices, risk reduction and maximization of revenue as appropriate.

Critical Factors to Success:

Demonstrated willingness to take initiative and act decisively.
Creative mind that is not afraid of thinking differently to solve complex problems that have regulatory or compliance requirements.
Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives.
Proven ability to effectively interact with all levels across the organization including business and control partner leadership.
Solid evidence of leadership with the capacity to quickly understand critical linkages and business strategies in a dynamic, ambiguous environment.
Strong written and oral communication skills coupled with solid presentation skills. This includes the ability to take analyze large sets of data concisely and convey messages to leadership and peers. In addition, strong knowledge to build reports, dashboards and metric reporting is desired.
Strong attention to detail and superior organizational and follow through skills.

Minimum Qualifications

A minimum of 2 years relevant experience required which may include: internal control/operational risk, internal auditing, or related experience in the financial services/banking industry.
Minimum Qualifications: Bachelor s degree in commerce, strongly preferred.
Knowledge of Operational Risk Management, Operational Risk Events and PRSA or Business Self-Testing will be an added advantage.

Preferred Qualifications

Candidates with knowledge and understanding of Conduct risk, and Business self-testing will be given preference.
Good knowledge MS Office Skills
In depth knowledge of American Express products, procedures and policies.
Knowledge of Platforms
:
Microsoft Office, BCMA, Outreach, One Force, Sales Force, SharePoint is preferred

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