Senior Jira Administrator

About Gruve

About The Role

Key Responsibilities

Jira Administration & Configuration

• Manage Jira Software and Jira Service Management.
• Configure workflows, screens, fields, permissions, and schemes.
• Build and maintain Jira automations and advanced custom setups.
• Handle performance tuning, maintenance, and issue resolution.
  

Advanced Jira Development

• Develop complex Jira solutions using scripting tools and REST APIs.
• Implement custom workflows, automation rules, and advanced logic.
• Independently design and deliver scalable Jira configurations.
  

Cross-System Integrations

• Support and maintain integrations between Jira and other internal systems.
• Work across multiple tools/platforms in hybrid environments.
• Use Python for scripting, utilities, automation, and data processing.
  

Quality & Testing

• Perform thorough testing of workflows, scripts, and configurations.
• Maintain documentation and adhere to structured change processes.
• Ensure high reliability and minimize rework.
  

Stakeholder Collaboration

• Work closely with client teams to understand requirements.
• Communicate timelines, impacts, and technical feasibility clearly.
• Provide user support and troubleshooting when needed.
  

Basic Qualifications

• Bachelor’s or master’s degree in IT, Computer Science, or related fields.
• 5+ years of hands-on experience as a Jira Administrator / Jira Developer.
• Strong expertise in Jira configuration, customization, and advanced development.
• Proficiency in Python scripting and system integrations.
• Experience working in complex, hybrid multi-system environments.
• Strong focus on quality, testing, and reliability.
• Excellent analytical and problem-solving skills.
  

Soft Skills

• Strong verbal and written communication skills.
• Ability to work independently and within teams
• Good stakeholder interaction skills.
• High attention to detail with strong documentation discipline.
• Immediate joiner preferred.
  

Why Gruve