Senior Jira Administrator

As a Senior Jira Administrator with expertise in Script Runner and EazyBI, you will be responsible for deep hands-on experience with the Atlassian product suite, including Jira, Confluence, Service Desk, and supporting 3rd party add-ons like Structure, Insight, and Zephyr. You should have at least 7 years of experience in this field and a process-oriented mindset to enable enterprise-level processes using Jira and Confluence effectively. Your role will include configuring and supporting integration using development tools on Jira, managing reports, and supporting reporting applications. You should have a solid understanding of SDLC, ITIL, and Agile Frameworks, along with technical knowledge of common networking terms and tools. Previous experience in dynamic and agile environments will be beneficial. In this position, you are expected to work independently with minimal guidance, managing multiple clients and deliverables efficiently through effective time management and planning. Strong interpersonal and communication skills, both written and spoken, are essential. Your executive presence, facilitation skills, drive for results, attention to quality, and collaborative attitude will be key assets in this role. The ideal candidate should possess a good work ethic, the ability to collaborate with diverse teams across different time zones, and the flexibility to adapt to changing priorities. A bachelor's degree is required, along with extensive experience in administering Atlassian products. This is a long-term contract position based in Hyderabad/Bangalore/Trivandrum with a hybrid work model, spending 12 days at Infosys office every month and working from home for the rest of the days.,