Senior Human Resource Business Partner

Role & responsibilities

JD - Senior Manager HRBP

About Vymo

Vymo transforms how financial institutions manage their distribution networks and collections

operations.Our AI-powered DMS and CMS platform serves 350,000+ users across 70+ global

financial enterprises, enabling banks and insurers to optimize performance across their

distribution channels, and empowering banks to drive operational excellence in collections.

Why Global Leaders Choose Vymo

Vymo partners with financial institutions through a comprehensive solution that combines deep

domain expertise with cutting-edge technology. Our platform's human-centric design, coupled

with enterprise-grade scalability and AI-powered intelligence, delivers measurable business

outcomes while ensuring high user adoption and engagement.

Recognition & Trust

• Backed by $45M+ funding from Peak XV partners (formerly Sequoia), Emergence Capital,

and Bertelsmann Investments.

• Trusted by leading global financial institutions including Berkshire Hathaway, AIA, AXA, SBI

Life, HDFC Bank, Aditya Birla Capital, Tata AIA, ABSLI and many more!

• Recognized by Celent in their 2024 Distribution Management Solutions report, with an

Advanced Functionality ranking.

• Featured in Gartner's Market Guide for Sales Engagement Applications and recognized as

a "Strong Performer" in Forrester's Sales Engagement Wave Report.

• Microsoft 'AI for All' award winner for innovation in artificial intelligence

Explore Vymo

Product:

The evolution of Vymo as a product can be broadly divided into three phases

1. Lead and Activity Management:

   We provided a mobile-first lead and activity management

tool that enabled large enterprises with distributed field sales teams to digitize their sales

processes and get real time visibility into their teams productivity.

1. Sales Engagement Platform:

   We built capabilities like nudges, goals, playbooks,

performance dashboards etc that enabled large financial institutions to improve their business

outcomes(faster time to convert, higher sales, increased productivity etc).

1. Distribution Management Platform:

   We are currently in this phase. With a significant

increase in the number of apps an average seller uses to perform their day-to-day business

activities,financial institutions are looking to consolidate their tech stack. In addition, we realize

that we have an opportunity to become an insurance core system by owning the end-to-end

advisor life cycle - recruitment, onboarding, training, selling, engagement and performance

management.

Employment Type:

Location:

About the Role

The Human Resource function plays a critical role in building these scalable systems and processes in line with the organization priorities . The HRBP will be embedded within our tech, product, and support orgs to provide strategic HR partnership and hands-on support. Youll work closely with leadership and

managers to understand business priorities, champion employee experience, and deliver high-impact

org planning and performance management to eNPS action planning and

employee development.

Key Responsibilities

Strategic Business Partnership

• Act as a strategic advisor and coach to functional leaders in Engineering, Product, and Customer

Support.

• Translate business goals into aligned people strategies—supporting org design, workforce

planning, and team capability building.

• Use data-driven insights to influence decision-making and identify people trends, risks, and

opportunities.

CoE Program Design & Implementation

• Collaborate with CoE teams (Talent Management, Rewards, OD) to shape and execute org-wide

initiatives.

• Provide business lens/feedback into CoE programs to improve relevance and adoption.
• Co-design and pilot HR programs such as:
• Capability frameworks and skills mapping
• Leadership development interventions
• Employee engagement & culture transformation
• Diversity & inclusion programs
• Rewards benchmarking and role calibration

Employee Experience & Engagement

• Own and drive the eNPS (Employee Net Promoter Score) cycle—partnering with People Ops on

survey design, running quarterly or biannual pulse checks, and facilitating action planning

workshops with leaders and teams.

• Conduct regular listening sessions, skip-level conversations, and real-time feedback loops to stay

ahead of issues.

• Champion a culture of psychological safety, trust, and continuous improvement.
• Performance & Talent Management
• Lead the performance enablement cycle—goal setting, ongoing feedback, mid-year and annual

reviews.

• Partner with managers to develop high-potential talent and succession plans.
• Identify learning needs and collaborate with the L&D team to roll out targeted interventions.

People Ops & Compliance

• Collaborate with HR Ops to ensure smooth onboarding, offboarding, and internal mobility

processes.

• Support fair and consistent application of HR policies, handle employee relations cases with care

and clarity.

• Maintain HR data accuracy and leverage dashboards for ongoing org health tracking.

dynamic environments with shifting priorities.

Preferred candidate profile

Requirements

• 6–8 years of HR experience, with at least 3+ years in a strategic HRBP role in a high-growth

tech/product company.

• 1-2 years experience in HR CoE role will be a plus
• Ability to lead one or two member team
• Demonstrated experience supporting Engineering/Product/Support teams.
• Strong analytical and diagnostic skills—comfortable working with tools like Excel, dashboards, or

survey platforms to draw insights.

• Hands-on experience running eNPS or engagement surveys, analyzing data, and facilitating

cross-functional action planning.

• High emotional intelligence and a collaborative, problem-solving mindset.
• Solid understanding of employment laws and HR practices in your region (global exposure a

plus).

• Thrive in fast-paced, dy