Senior HR Manager – Sales & Telecalling Division

Job Title: Senior HR Manager – Sales & Tele calling Division

Job Location: Madurai
Department: HR - Sales Domain
Reports To: CEO/Director
Employment Type: Full-time

Job Summary:

We are looking for a Senior HR Manager with strong experience managing Sales and Tele calling teams. The ideal candidate will be responsible for end-to-end HR operations, including recruitment, performance management, employee engagement, and policy implementation — with a focus on improving team productivity and retention in a target-driven environment.

Key Responsibilities:

• Handle recruitment and onboarding for Sales & Telecalling profiles.
• Develop and implement attendance, leave, and performance tracking systems.
• Manage incentive plans, PIP (Performance Improvement Plans), and appraisal cycles.
• Conduct regular training, motivation, and engagement sessions for sales executives.
• Maintain compliance with HR policies and ensure smooth coordination with management.
• Address employee grievances and resolve issues promptly.
• Prepare monthly reports on hiring, performance, and retention metrics.
• Support management in driving sales productivity through HR strategies.

Requirements:

• Bachelor’s or Master’s degree in HR / Business Administration or related field.
• 4+ years of experience in HR, with minimum 2 years handling Sales/Tele calling operations.
• Strong understanding of Sales targets, performance metrics of HR team, and team motivation techniques.
• Excellent communication, leadership, and interpersonal skills.
• Hands-on experience with MS Excel, Manual HRMS tools, and reporting.

Salary: Based on experience and performance.

Contact: [kirthigadevi.rp@kevells.com/ 6383705649]

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Leave encashment
• Paid time off

Work Location: In person