Senior Holiday Advisor

1 - 5 years

3 - 4 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

1. Sales Support & Quotation Management

  • Prepare and send

    error-free quotations

    within the defined

    Turnaround Time (TAT)

    .
  • Follow up on sent quotations to drive conversions.
  • Assist in pitching

    company products, unique selling propositions (USPs), and mailers

    to travel agents.

2. Client Relationship Management

  • Develop

    trust and rapport

    with travel agents to enhance business relationships.
  • Provide support and information to agents regarding travel products and services.
  • Ensure timely and professional responses to all client inquiries.

3. Reporting & Documentation

  • Submit

    daily reports

    on sales support activities, follow-ups, and agent interactions.
  • Maintain accurate records of all client communications and quotations.

4. Training & Development

  • Undergo

    on-the-job training

    under senior team members to enhance skills.
  • Stay updated on

    B2B and B2C sales processes, industry trends, and CRM usage

    .

5. Process Improvement & Initiative

  • Identify

    areas for operational improvement

    and suggest solutions.
  • Take initiative to participate in

    additional projects and responsibilities

    as required.

Key Skills Required:

  • Sales & Customer Engagement

    : Ability to build strong relationships with travel agents.
  • Communication Skills

    : Strong verbal and written communication abilities.
  • Attention to Detail:

    Ensuring accuracy in quotations and reporting.
  • Basic Computer & CRM Knowledge

    : Familiarity with CRM systems, Microsoft Office, and email correspondence.
  • Time Management

    : Ability to handle multiple tasks and meet deadlines.
  • Proactive Approach

    : Willingness to take initiative and improve processes.

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