Job
Description
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Electronics & Defense propose à ses clients des solutions d'intelligence embarquée leur permettant d'appréhender l'environnement, de réduire la charge mentale et de garantir une trajectoire, même en situation critique, ce dans tous les environnements : sur terre, en mer, dans le ciel ou l'espace. La société met les expertises de ses 13 000 collaborateurs au service de ces trois fonctions : observer, décider et guider, pour les marchés civils et militaires. Descriptif mission The Senior Field Engineer shall be required to undertake following tasks on various Navigation and Opto-electronic equipment in service in India: o Routine regular visits to customer sites for assessment of health of the installed equipment and associated Test Benches and technical support thereof o Joint Receipt Inspection as well as preventive and corrective maintenance for selected equipment o Support in Installation and commissioning of equipment (either independently or with assistance from SE&D, France) on case to case basis o Execution of acceptance tests and trials of equipment and test benches as part of ongoing contracts. o Training to customer on operational and maintenance aspects on as required basis. o Hardware and software upgrades/updates as issued from SE&D, France o Assist SE&D France for demonstration/evaluation of new products and or program. o Helpline management for customer support through Phone, E-Mail o Edition and submission of reports giving clear onsite picture immediately after completion of a mission. o Providing periodic reports as decided from time to time. o Execution of AMC and CAMC for SE&D equipment particularly EOIRST, Periscopes and repair facilities thereof. This will involve assisting Delhi office in conclusion of AMCs for constituent equipment/test benches of repair facility, associated logistics support and administrative activities including liaison with Indian Customs, dedicated Freight Forwarder and on/off site customer logistics organization (Matarials Organizations, Weapon Equipment Depots). o Facilitating, local monitoring and logistics support on already concluded and ongoing RC, RRC for P-75 opto-elctronics execution along with SE&D France. o Take part in execution of ongoing upgradation program for Periscope for P-75 with BEL and SE&D France. Sound customer service skills Ability to work in an international environment Team player Available and flexible Show more Show less
