Senior Executive/Assistant Manager

Role Overview: As a Senior Executive/Assistant Manager at Pramerica Life Insurance Limited in Kolkata, you will play a vital role in overseeing daily operations, ensuring customer satisfaction, managing team performance, and developing strategic initiatives to drive business growth. Your responsibilities will include coordinating with other departments, training staff, and providing financial advice to clients. It is crucial that you maintain regulatory compliance and uphold a high standard of service. Your contribution will directly impact the financial stability and fulfillment of dreams for customers. Key Responsibilities: - Oversee daily operations to ensure smooth functioning - Ensure customer satisfaction through quality service delivery - Manage team performance and provide necessary guidance - Develop strategic initiatives to drive business growth - Coordinate with other departments for seamless operations - Train staff on operational procedures and customer service standards - Provide financial advice to clients based on their individual needs - Ensure regulatory compliance is met at all times - Maintain a high standard of service to uphold the company's reputation Qualifications Required: - Strong skills in Operations Management, Team Leadership, and Customer Service - Experience in Strategic Planning, Business Development, and Performance Management - Excellent Communication, Interpersonal, and Organizational skills - Proven ability to handle Regulatory Compliance and Financial Advisory - Proficiency in MS Office and other relevant software applications - Ability to work effectively in a fast-paced environment and manage multiple tasks - Bachelors degree in Business Administration, Finance, Marketing, or related field - Experience in the life insurance or financial services industry is a plus,