Senior Executive - Product Specialist

SLK Digital

3 - 5 years

6 - 10 Lacs

bengaluru

Posted:11 hours ago| Platform:

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Skills Required

documentation customer support product development business growth product knowledge team management channel sales direct marketing team handling business development sales sales and marketing marketing sales management key account management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Provide exceptional customer support and ensure customer satisfaction through effective communication.
Develop and implement strategies to drive business growth and increase revenue.
Collaborate with cross-functional teams to identify and prioritize product requirements.
Analyze customer feedback and market trends to inform product development decisions.
Create and maintain documentation of product knowledge and user guides.
Train and support internal stakeholders on new products and features.

Job Requirements

Strong understanding of customer support principles and practices.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Strong analytical and problem-solving skills.
Experience working with remote teams and collaborating across geographies.
Knowledge of the Hotels & Restaurants industry and its trends.

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