senior executive-hrss

Job Summary: The HR Shared Services associate is responsible for delivering high-quality HR support and services to employees and managers across the organization. This role involves managing day-to-day HR operations, handling employee inquiries, processing HR transactions, and ensuring compliance with company policies and regulations. The ideal candidate will possess strong organizational skills, attention to detail, and a customer-focused approach.

Key Responsibilities:

1. Employee Support:
• Serve as a primary point of contact for employee inquiries related to HR policies, procedures, and benefits.
• Provide guidance on HR processes, including onboarding, payroll, leave management, and performance management.
2. Transaction Processing:
• Process HR transactions such as employee data changes, benefits enrollment, and termination paperwork.
• Maintain accurate and up-to-date employee records in the HRIS (Human Resource Information System).
3. Compliance and Reporting:
• Ensure adherence to company policies, procedures, and legal requirements.
• Assist with the preparation of HR reports and audits to ensure data accuracy and compliance.
4. Process Improvement:
• Identify opportunities for process improvements and efficiency gains within the HR shared services function.
• Collaborate with other HR team members to implement best practices and enhance service delivery.
5. Data Management:
• Maintain confidentiality and integrity of employee information.
• Ensure timely and accurate entry of employee data into the HRIS.
6. Customer Service:
• Deliver exceptional customer service to employees and managers, addressing their needs in a timely and professional manner.
• Resolve HR-related issues and concerns with a focus on employee satisfaction.