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Senior Engagement Head

15 - 20 years

0 Lacs

chennai tamil nadu

Posted:4 days ago| Platform: Shine logo

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Skills Required

team development strategic initiatives innovation relationship management operational management risk management auditing recruitment succession planning client engagement regulatory compliance change management communication skills negotiation skills leading people service level agreements

Work Mode

On-site

Job Type

Full Time

Job Description

As a Sr. Director at Capgemini, you will be responsible for leading and developing diverse and large teams. You will serve as a senior point of escalation, applying expertise across functions and services delivered to our clients. Your role will involve driving strategic initiatives and transformational projects in collaboration with the Transformation and Innovation office. You will champion innovation, leading the creation of new ideas to enhance process efficiency and productivity. In this position, you will focus on fostering people development through effective communication, idea generation, and solution implementation. Encouraging a culture of openness, teamwork, and escalation will be key aspects of your responsibilities. Building collaborative relationships with our clients and acting as a trusted advisor on operational matters will also be crucial. You will lead the global team, ensuring effective management and serving as a key point of contact for operational issues. Your role will involve communicating plans and solutions to enhance services, improve functional efficiency, and mitigate operational risks for our clients. You will collaborate with internal and external auditors on processes and controls, ensuring comprehensive procedural documentation and adherence to service level agreements. Your responsibilities will include maintaining control effectiveness in response to changing business processes, market practices, and regulations. As a strategic leader, you will recruit, develop, and manage direct reports and team members, including succession planning. Continuously engaging with clients, evaluating industry changes, and proactively addressing challenges will be part of your role. You will promote a client-centric culture focused on providing high-quality service and swift resolution of operational issues to mitigate financial and reputational risks. The ideal candidate for this role will have 18-23 years of experience with a strong project track record and demonstrated P&L contribution to sales. A Bachelor's degree is required, while an MBA is strongly preferred. Key qualifications include excellent communication skills, the ability to build trust with internal stakeholders and partners, energetic and proactive leadership, strong influencing and negotiating abilities, experience in leading change initiatives, and in-depth knowledge of operational delivery in a client-centric environment. If you have a minimum of 15-20 years of experience in similar roles managing large operations and diverse teams, possess the necessary qualifications, and are ready to take on a challenging and rewarding leadership position, we invite you to apply for this exciting opportunity at Capgemini.,

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Capgemini

IT Services and IT Consulting

Paris France

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