Senior Dispatch Coordinator

Company Description

First Connect Worldwide LLC is a licensed freight brokerage company offering comprehensive transportation and logistics services throughout the United States. With years of experience in transport and logistics, the company specializes in providing efficient and innovative solutions for seamless shipping processes. Known for its customer-centric approach, First Connect Worldwide prioritizes customer satisfaction through professionally trained staff committed to delivering exceptional service. As a proud member of prominent industry associations, the company is dedicated to maintaining its reputation as a leading provider of logistics and freight brokerage services.

Role Description

This is a full-time, on-site role for a Sr. Dispatch Executive located in Noida. The Sr. Dispatch Executive will be responsible for coordinating and overseeing logistics operations, managing shipment schedules, and monitoring the progress of deliveries. Other responsibilities include ensuring adherence to compliance and safety standards, addressing any delays or issues, and maintaining effective communication with drivers and clients. The role also involves analyzing logistical challenges to improve efficiency and optimize operations.

Qualifications

• Proficiency in logistics coordination, shipment scheduling, and managing dispatch operations
• Strong communication and interpersonal skills for effective collaboration with clients, drivers, and team members
• Proficiency in using dispatch and logistics software or related tools
• Basic computer proficiency; knowledge of MS Excel is a plus. Knowledge of LTL, FTL, and drayage, OTR and Handled a team as well
• Identifying and selecting reputable and safe freight carriers.
• Booking orders with carriers.
• Assisting in the preparation of carriers for loads.
• Monitoring the status of loads.
• Working with shippers, carriers, and dispatchers to coordinate.
• Scheduled pickups and drop-offs.
• Maintaining accurate records of pertinent activities.
• Informing customers about shipment status and assisting with other inquiries
• Relevant prior experience in logistics and dispatch roles is preferred

Requirements added by the job poster

• Can start immediately

• Accept a background check

• 1+ years of work experience with Dispatchers