Posted:1 day ago|
Platform:
Work from Office
Full Time
Job Description:
We are hiring passionate and customer-focused professionals for our Customer Service team in the Travel and Telecom domain. The role involves handling customer queries via phone, email, or chat, resolving issues related to travel bookings or telecom services, and ensuring high levels of customer satisfaction.
Key Responsibilities:
Respond to customer inquiries promptly and professionally
Assist with travel bookings, cancellations, rescheduling, or telecom-related queries
Troubleshoot issues and escalate when required
Maintain accurate customer records and follow up on unresolved issues
Requirements:
Graduate with excellent communication skills
16 years of experience in customer service (Travel or Telecom domain preferred)
Willingness to work in rotational shifts
Strong problem-solving and interpersonal skills
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