Senior Counsellor

Key Responsibilities1. Student Counselling & Conversion

• Understand students’ academic backgrounds, career goals, and preferences.
• Provide accurate guidance on programs, eligibility, fees, scholarships, and campus facilities.
• Conduct one-on-one counselling sessions via phone, in person, or virtual meetings.
• Achieve monthly and quarterly enrollment targets.
• Track leads and follow up systematically to maximize conversions.

2. Admission Process Management

• Assist applicants with application forms, documentation, entrance tests, and interview preparation.
• Maintain accurate records in the CRM system.
• Coordinate with admissions, faculty, and finance teams to ensure smooth onboarding.

3. Team Leadership & Support

• Mentor junior admission counsellors and support them with tough cases.
• Provide training in sales techniques, counselling methods, and product knowledge.
• Help in organizing team workflows and improving conversion strategies.

4. Outreach & Engagement

• Conduct webinars, school/college visits, and counselling events.
• Represent the institution at education fairs or recruitment drives.
• Develop relationships with parents, educators, and external partners.

5. Reporting & Analysis

• Monitor and report lead pipelines, conversion metrics, and student feedback.
• Identify trends and propose improvements in admission operations.
• Help optimize marketing and recruitment strategies based on student insights.

Required Skills & Competencies

• Strong communication and interpersonal skills
• Persuasive counselling and sales abilities
• Deep knowledge of academic programs and admission criteria
• CRM and data-management proficiency
• Empathy, patience, and a student-centric approach
• Leadership and mentoring aptitude
• Ability to work under pressure and meet targets

Qualifications

• Bachelor’s degree (Master’s preferred)
• 3–6+ years of experience in admissions, counselling, student recruitment, or sales
• Experience working in an education institution, ed-tech, or overseas consultancy is an advantage

Key Performance Indicators (KPIs)

• Lead–to–enrollment conversion rate
• Monthly/quarterly admission targets achieved
• Student satisfaction scores
• Timeliness and accuracy of documentation
• Team support and training contributions

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person