Senior Community Executive

Company Description

Impresario Entertainment and Hospitality Pvt. Ltd. (IEHPL) is one of India’s top food and beverage companies, recognized for its innovative approach to experiential dining. Operating since 2001, the company has steadily grown to manage 48 restaurants, cafes, and bars in 15 cities, including Delhi, Mumbai, Bangalore, Pune, and Chandigarh. Their portfolio features popular brands such as Smoke House Deli, Mocha, Social, and many others, offering a wide range of unique dining experiences. Impresario is committed to delivering quality, creativity, and professionalism across all its ventures. The company aims to set new standards in hospitality by prioritizing guest satisfaction, innovative concepts, and outstanding service.

Role Description

This is a full-time on-site role based in Mumbai for a Senior Community Executive. The role involves managing community engagement initiatives, developing and executing community-building strategies, and fostering relationships with key stakeholders. Responsibilities include overseeing customer engagement, identifying opportunities for partnerships, and handling public relations activities to enhance brand loyalty and awareness. The Senior Community Executive will also work closely with internal teams to align community initiatives with business goals.

Qualifications

• Strong communication, relationship-building, and interpersonal skills
• Experience in community management, event planning, and social engagement initiatives
• Proven skills in marketing and digital engagement strategies
• Project management and organizational abilities to handle multiple initiatives simultaneously
• Understanding of hospitality and F&B industry trends is a strong advantage
• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field
• Ability to work collaboratively with cross-functional teams and demonstrate leadership