Company Description Impresario Entertainment and Hospitality Pvt. Ltd. (IEHPL) is one of India’s leading F&B companies, renowned for its innovative approach to Experiential Dining. Guided by a team of highly skilled entertainment & hospitality professionals, Impresario has been a trendsetter in the industry for over a decade. Our strength lies in understanding diverse dining preferences and providing memorable experiences. With 48 unique restaurants, cafés, and bars in 15 cities including Delhi, Mumbai, Bangalore, Pune, and Chandigarh, our brands like Smoke House Deli, Salt Water Café, and Social are well-loved across India. Role Description This is a full-time on-site role for a Store Incharge located in Bengaluru. The Store Incharge will be responsible for overseeing daily store operations, ensuring customer satisfaction, managing inventory, and maintaining store standards. The individual will also be tasked with promoting customer service excellence, preventing retail loss, and ensuring effective staff communication and team coordination. Qualifications Customer Satisfaction, Customer Service, and Communication skills Store Management and Retail Loss Prevention skills Strong leadership and team management skills Excellent organizational and time management skills Ability to work in a fast-paced environment Previous experience in retail or hospitality industry is preferred Bachelor’s degree in Business Administration, Retail Management, or related field is advantageous Show more Show less

Business Development: Identifying and pursuing new sales opportunities through various channels like networking, cold calling, and marketing initiatives. Relationship Management: Building and maintaining strong relationships with key decision-makers in corporate clients. Sales Presentations: Preparing and delivering compelling presentations to showcase products or services and their value to potential clients. Negotiation and Closing: Negotiating contracts and agreements with corporate clients, ensuring favourable terms and mutually beneficial outcomes. Account Management: Overseeing a portfolio of existing corporate accounts, nurturing relationships, and identifying opportunities for upselling and cross-selling. Client Service: Providing exceptional customer service, addressing client needs, and ensuring client satisfaction throughout the sales process and beyond. Collaboration: Working closely with internal teams, such as marketing and customer support, to ensure a seamless client experience and successful project execution. Sales Reporting: Tracking sales progress, generating reports, and analysing data to identify areas for improvement and optimize sales strategies. Staying Informed: Keeping abreast of industry trends, competitor activities, and market dynamics to maintain a competitive edge. Communication Skills: Excellent verbal and written communication skills are essential for eKective presentations, negotiations, and relationship-building. Negotiation Skills: The ability to negotiate eKectively and reach mutually beneficial agreements with corporate clients. Relationship Building: Strong interpersonal skills and the ability to build rapport and trust with clients. Sales Acumen: A strong understanding of sales processes, techniques, and strategies. Product Knowledge: In-depth knowledge of the products or services being sold and their value proposition to clients. Problem-Solving: The ability to identify and resolve issues that may arise during the sales process. Time Management: EKective time management skills to prioritize tasks, manage multiple accounts, and meet deadlines. Adaptability: The ability to adapt to changing market conditions, client needs, and sales strategies.

As a Food and Beverage Controller at Impresario Handmade Restaurants in Bengaluru, you will play a crucial role in overseeing cost control, menu costing, and financial management within the F&B operations. Your responsibilities will revolve around utilizing your analytical skills to ensure efficient financial operations and optimize cost-effectiveness. To excel in this role, you should possess strong cost control and menu costing skills, coupled with a background in finance and accounting. Your ability to work effectively in a dynamic, fast-paced environment will be essential, along with meticulous attention to detail to uphold financial accuracy and compliance. Being part of a leading F&B company known for its innovative dining experiences, you will be expected to stay updated on hospitality industry trends and contribute towards enhancing the overall financial performance of Impresario Handmade Restaurants. A Bachelor's degree in Finance, Accounting, or a related field will provide you with the foundational knowledge required to succeed in this position.,