Key Responsibilities: 1. Digital Strategy Execution Develop and implement a holistic digital marketing strategy across multiple channels, including Google Ads, Social Media, SEO, Website, Email, and Content Marketing. Oversee and optimize paid digital campaigns (Google, Meta, LinkedIn, YouTube, Programmatic Ads, etc.) to ensure high ROI. Work closely with creative and content teams to align messaging and brand positioning across all digital touchpoints. 2. Performance Marketing Lead Generation Manage end-to-end performance marketing campaigns with a focus on lead generation, conversion rate optimization (CRO), and reducing customer acquisition cost (CAC). Optimize ad campaigns through A/B testing, audience segmentation, and bid management to maximize engagement and conversions. Implement remarketing and retargeting strategies to drive customer retention and repeat engagement. 3. SEO Website Optimization Develop and execute an SEO strategy to improve organic rankings, drive website traffic, and enhance search visibility. Collaborate with web developers and content creators to optimize website performance, UI/UX, and landing pages for better user experience and conversions. 4. Social Media Content Marketing Oversee and grow the company s social media presence (LinkedIn, Instagram, Facebook, Twitter, YouTube, etc.) with engaging content and campaigns. Plan and execute content marketing initiatives, including blogs, whitepapers, case studies, and videos, to establish thought leadership. Monitor social media analytics and optimize strategies based on engagement metrics. 5. Email CRM Marketing Manage email marketing campaigns, newsletters, and automated workflows to nurture leads and drive engagement. Work with the CRM team to segment audiences, personalize communication, and improve email performance metrics. 6. Data Analytics Reporting Track and analyze digital marketing KPIs (CTR, CPC, ROAS, Bounce Rate, Engagement, etc.) using tools like Google Analytics, Google Tag Manager, and CRM dashboards. Generate performance reports and insights to optimize campaigns and inform future strategies. Implement marketing attribution models to measure the impact of each digital channel on conversions. 7. Market Trends Innovation Stay updated with the latest digital marketing trends, algorithms, and emerging platforms to drive innovation. Experiment with new ad formats, digital tools, and growth hacking techniques to improve campaign efficiency. Key Requirements: Must-Have: 4-6 years of hands-on experience in Digital Marketing Performance Marketing across Google Ads, Social Media, SEO, and Email. Strong expertise in Google Ads, Facebook Ads, LinkedIn Ads, and Programmatic Buying. Proven ability to develop and execute integrated digital marketing strategies to drive business growth. Proficiency in Google Analytics, Google Tag Manager, and SEO tools (Ahrefs, SEMrush, Moz, etc.). Experience in website and landing page optimization for improved user experience and conversions. Excellent analytical, communication, and stakeholder management skills.

Awfis is looking for Project Architect to join our dynamic team and embark on a rewarding career journey. Project Architect is responsible for various tasks including planning, execution, and management of related duties. They should possess relevant skills and experience to excel in this role. Duties include teamwork, problem-solving, and achieving organizational goals. Candidates must have strong communication and technical abilities. Responsibilities include project management, strategy execution, and performance optimization. (More details as per role requirements. )

Positions Overview : This role is centered on people, fostering strong relationships, and delivering exceptional experiences. The Community Manager (CM) will oversee the operations of a 15,000-50,000 sq. ft. office space, managing an annual revenue exceeding 40 million INR. The ideal candidate should have strong business acumen, be an effective team player, and a passionate trainer. They should also have hands-on experience in building and growing a community, while managing the PL as a Profit Centre Head to drive operational success. Key Responsibilities: Profit Center Management Sales Target Achievement: Meet or exceed additional sales targets by driving new business and upselling to existing clients. MIS Reporting: Ensure accurate and timely submission of all required MIS reports, providing data-driven insights. Budgeting: Assist in budgeting and financial forecasting, ensuring alignment with organizational goals. Expense Control: Manage center expenses to stay within budget while optimizing operational costs. Collections Renewals: Achieve timely collections from clients and maximize renewals at or above the budgeted seat price. Vendor Management: Ensure smooth vendor management for services and supplies, maintaining cost control and timely delivery. Retail Management: Oversee retail operations, contributing to profitability through effective sales and inventory management. Cost Optimization: Continuously identify opportunities to optimize costs across operations without compromising quality. Community Building Engagement Collaborative Environment: Foster a collaborative and engaging environment for members through regular events, networking opportunities, and hyperlocal partnerships. Client Relationship: Act as a trusted advisor to clients, understanding their needs and providing tailored solutions. Business-Specific Events: Organize and execute business-specific events within the stipulated time frame to enhance community engagement. Client Satisfaction Service Delivery Client Retention: Drive client retention at the budgeted seat price by ensuring exceptional service delivery and timely renewals. CSAT Score: Maintain and exceed target Client Satisfaction (CSAT) scores through proactive engagement and issue resolution. Brand Ambassadorship: Ensure every client becomes a brand ambassador for Awfis by creating a positive and enriching member experience. Business Growth: Foster repeat and increased business opportunities from both internal and external clients. Training People Development Second Line Development: Identify, mentor, and develop a second line of command within the team to ensure leadership continuity. Team Development: Participate in team training, development, and refresher sessions, contributing to the growth and knowledge-sharing culture. Vendor Management Purchase-to-Pay Process: Ensure full compliance with the Purchase-to-Pay process for seamless procurement and vendor management. Compliant Processes: Guarantee a 100% compliant vendor management process, ensuring operational efficiency and risk mitigation. Facilities Management Centre Upkeep: Ensure the center s upkeep, maintaining high standards of cleanliness, order, and readiness. Maintenance Schedules: Implement maintenance schedules, DLP/AMC, and asset management practices to enhance productivity and control costs. Preventive Maintenance: Diligently follow the Preventive Maintenance Calendar to avoid disruptions and ensure longevity of assets. Compliance ESG: Ensure adherence to all compliance protocols, and proactively integrate Environmental-Socio-Governance (ESG) practices into center operations. CSR Brand Initiatives CSR Leadership: Lead CSR initiatives for the center, ensuring alignment with the company s values and making a positive impact on the surrounding community. Brand Initiatives: Actively participate in and execute all company-driven brand initiatives to enhance visibility and reputation. Company-Driven Ideas Initiatives Ownership: Take ownership of tasks and responsibilities, demonstrating the ability to work in a fast-paced environment and meet deadlines. Dynamic Priorities: Show efficiency in handling dynamic priorities and making quick decisions to achieve set goals. Networking Community Engagement External Engagement: Actively engage with the larger city community by attending events and networking with local startups, organizations, and potential clients to expand opportunities. Team Collaboration Cross-Departmental Collaboration: Coordinate and collaborate with teammates across the Awfis network to share best practices and brainstorm innovative ideas. Sales Collaboration: Work closely with the Sales team and other stakeholders to successfully execute proposed agreements and drive business outcomes. Project Supervision Planning Project Supervision: Supervise centers in the project stage to ensure on-time delivery, adherence to approved specifications, and snag-free handover. Operational Efficiency: Participate in the project planning phase to ensure the most operationally and cost-efficient setup for Awfis centers We are looking for candidates who possess: Exemplary customer service skills with a proven track record An extroverted personality with strong interpersonal skills A solid understanding of and interest in current affairs Inherent team-player mindset with the ability to collaborate effectively A passion for people training and development, motivating teams Ambition and drive for continuous skill and knowledge improvement Enthusiasm and active participation in company initiatives The ability to confidently address large audience groups Strong leadership qualities with expertise in relationship management, operations, and cost revenue management A desire to grow, with a two-year focus on taking on additional responsibilities Excellent written and verbal communication skills A strong belief in process execution and adherence to SOPs

Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. Expense Control: Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. Collections: Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues. Renewals: Maintain high client retention rates by proactively managing contract renewals. Community Building Event Management Build and Expand Community: Strengthen the community by executing business-specific events as per the pre-defined timelines. Client Engagement: Foster connections and collaboration within the client community to enhance engagement and retention. Client Satisfaction Service Delivery CSAT (Client Satisfaction) Score: Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. Brand Ambassadorship: Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor Management Vendor Performance: Regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities Management Centre Upkeep: Ensure the center is well-maintained and operationally ready on a daily basis. Repair Maintenance: Oversee the timely closure of repair and maintenance tasks to avoid disruptions. Compliance Adherence: Ensure all compliance and safety protocols are followed rigorously. ESG Practices: Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. Participation in Company Initiatives Active Engagement: Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment.

Designation - Senior Interior Designer Principal Responsibilities Undertake design project from concept to completion; Lead, coordinate and execute Design solutions for projects in interior design and fit-out works; Meeting Clients, following with presentation and acquisition with effective communication and strong Interpersonal skills; Determine the client s goals and requirements of the project; Interpreting and translating customer needs into rough plans; Concept design develop and present creative interior proposals to high-profile clients, Develop initial ideas and acquiring key information about potential projects, discussing requirements in detail with clients (the brief) and setting project schedules; Understand clients needs and developing design concepts in consultation with the client and establishing final briefs; Considering materials and costs according to set budgets and negotiating project fees; Conduct feasibility studies for projects; Research and gather information and photographs related to the project; Producing sample boards for presentation to clients; Prepare detailed working drawings, designs, plans, models and schemes, often using computer-aided design (CAD) software; Work in a team with other designers; Supervise work at the design stage and on site; Work closely with quantity surveyors to establish costs and work schedules on larger projects, with architects and other design professionals to determine the best use of space Work closely with the client and other departments to finalize corporate design, 3D and GFC drawings; Collaborate with the execution support team to ensure your design turns into reality seamlessly Research and follow industry changes, evolution and best practices of Design Material; Identify new business and selling services to potential clients; Keep up to date with new developments in the design industry. Research and follow websites/ magazines/ blogs /industry changes, evolutions and best practices to stay updated on design trends and improve your skills Proficient in AutoCAD, SketchUp, 3D Max, Illustrator or other design programs A Senior Interior Designer must have Creativity Imagination; Strong visualization and conceptualization abilities; Outstanding Presentation drawing skills; An eye for design, including colour and good 3D awareness; The ability to visualize concepts and explain them to others; Good drawing skills; An interest in changing trends in design; Be an Active Listener; Good project / Team Management skills.

. The Senior Community Manager Operations will oversee operations for a portfolio of 400,000 to 500,000 Sq. Ft. of office space, managing revenue exceeding INR 250 million annually. This role is centered on creating strong relationships, delivering exceptional customer experiences, and fostering a vibrant community while ensuring profitability. The ideal candidate will demonstrate strong business acumen, be an effective team player, a passionate trainer, and adept at hands on implementation, all while managing the PL for the city. Key Responsibilities: Customer Experience Process Excellence: Drive outstanding customer experience by leading the team to meet and exceed client expectations. Ensure 100% implementation of SOPs to maintain operational consistency and excellence. Team Leadership Development: Recruit, train, and develop the operations team to adhere to company standards and processes. Foster a collaborative and motivating work environment, focusing on minimizing attrition and promoting Awfis culture. Community Management: Lead the Community Team to exceed member expectations by building a thriving, engaged community. Organize and manage member engagement events that foster networking, education, and business opportunities. Revenue Generation: Directly and indirectly responsible for creating alliances and partnerships that drive additional revenue streams. Actively engage in initiatives such as networking events, hackathons, and engagement activities to boost seat revenue. Operational Excellence: Ensure strict adherence to Health, Safety, Cleanliness, Hygiene, and Security protocols with zero deviations. Implement best practices for facilities management to maintain high operational standards across all locations. City Level Engagement: Network and attend city based events, building relationships with local startups, organizations, and key stakeholders to increase brand presence. Lead CSR initiatives in the city through engaging community and member events. PL Management: Oversee the Profit Loss (PL) for the city, ensuring revenue targets are met while managing operational costs effectively. We are seeking candidates who possess the following: Exemplary Customer Service Skills: Proven track record in delivering exceptional client experiences. Outgoing and Extroverted Personality: Able to engage easily with diverse groups of people. Interest in Current Affairs: Well informed with a keen understanding of the world around you. Inherent Team Player: Ability to work effectively in a collaborative team environment. Passion for Training and Development: Committed to mentoring and empowering others. Ambition for Continuous Growth: A desire to continuously enhance skills and knowledge. Enthusiasm and Active Participation: A proactive and involved approach to tasks and initiatives. Public Speaking Abilities: Capable of addressing and engaging large audience groups. Leadership Skills: Strong leadership qualities with expertise in Relationship Management, Operations, and Cost Revenue Management. Growth Oriented: Looking for candidates with a hunger for growth, aiming to take on increased responsibility over the next 3 4 years. Process Oriented: Strong belief in adherence to process execution, with a focus on operational efficiency. Experience in Managing Multiple Outlets/Facilities: Proven experience in overseeing operations across various locations. Eligibility Requirements: Experience: Minimum 8 10 years of relevant experience. Long Term Experience: Must have worked with at least one organization for a minimum of 2 years. Revenue Management: Should have managed an annual revenue of at least INR 75 million. Proficiency in MS Office: Must be adept with Microsoft Office tools. Excellent Communication: Strong written and verbal communication skills. Educational Qualification: Graduate in any stream, with preference given to MBAs. Familiarity with Local Language: Proficiency in the local language is an advantage. Community Involvement: Member of Community Service Clubs or Social and Focus Groups/Clubs is a plus.

Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. Expense Control: Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. Collections: Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues. Renewals: Maintain high client retention rates by proactively managing contract renewals. Community Building Event Management Build and Expand Community: Strengthen the community by executing business-specific events as per the pre-defined timelines. Client Engagement: Foster connections and collaboration within the client community to enhance engagement and retention. Client Satisfaction Service Delivery CSAT (Client Satisfaction) Score: Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. Brand Ambassadorship: Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor Management Vendor Performance: Regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities Management Centre Upkeep: Ensure the center is well-maintained and operationally ready on a daily basis. Repair Maintenance: Oversee the timely closure of repair and maintenance tasks to avoid disruptions. Compliance Adherence: Ensure all compliance and safety protocols are followed rigorously. ESG Practices: Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. Participation in Company Initiatives Active Engagement: Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment

The position is all about people and creating strong relationships and great experiences. CM/PC would be responsible to run operations of 15,000 - 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and PL. Assistant Community Manager will focus on execution of Standard Protocols. Roles Responsibilities 1. Profit Center head (including but not limited to): ASR and margin analysis Expense Control Collections Renewals Vendor management Retail Management Cost optimization 2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances partnerships 3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS 4. Training and People development a. Guided Practice Coaching to sub-ordinates and Facility Team b. Self-development Readiness for next level : Shadow Community Manager 5. Vendor Management a. Conformance to Purchase-to-Pay process 6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances Protocols d. Adapts to Environmental-Socio-Governance nuances diligently 7. Execution of activities directed towards Client Engagement Brand Initiatives, CSR 8. Execution of all Company Driven ideas and initiatives 9. Team Player a. Collaborate within Team other stakeholders to drive execution We are looking for Candidates with: Exemplary Customer service skills and record An extrovert personality Aware and with keen interest in current affairs Ambition and drive to demonstrate continuous upgradation in skills and knowledge Enthusiasm and demonstrating noticeable participation Key skills in Relationship Management, Operations, Cost Revenue Management. With a hunger to grow with a 2 year focus on managing additional/ increased responsibility Excellent written and verbal communication Belief in Extremely strong Process execution Eligibility: Minimum experience of 3-5 years. Should have managed an annual revenue of a minimum of 2.5 million INR. Worked at a Revenue Centre in the last 2 years. Proficient with MS Spreadsheet Excellent communications skills Graduate in any stream, *MBA preferred. *Should be familiar with local language. ***Member of Community Service Club, Social and Focused Groups/ Club/s,

Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. Expense Control: Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. Collections: Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues. Renewals: Maintain high client retention rates by proactively managing contract renewals. Community Building Event Management Build and Expand Community: Strengthen the community by executing business-specific events as per the pre-defined timelines. Client Engagement: Foster connections and collaboration within the client community to enhance engagement and retention. Client Satisfaction Service Delivery CSAT (Client Satisfaction) Score: Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. Brand Ambassadorship: Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor Management Vendor Performance: Regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities Management Centre Upkeep: Ensure the center is well-maintained and operationally ready on a daily basis. Repair Maintenance: Oversee the timely closure of repair and maintenance tasks to avoid disruptions. Compliance Adherence: Ensure all compliance and safety protocols are followed rigorously. ESG Practices: Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. Participation in Company Initiatives Active Engagement: Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment

Awfis is looking for Guest Relation Executive to join our dynamic team and embark on a rewarding career journey. Review guest arrival lists to offer a warm greeting. Assist with the preparation of welcome folders with material (e. g. room service menus, area descriptions) Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e. g. confirming travel arrangements, taking messages) Should be a customer-focused person with a thorough understanding of the hospitality industry's standards. Excellent communication abilities, both written and oral. Outstanding interpersonal and organisational skills. Excellent time management abilities.

Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. Expense Control: Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. Collections: Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues. Renewals: Maintain high client retention rates by proactively managing contract renewals. Community Building Event Management Build and Expand Community: Strengthen the community by executing business-specific events as per the pre-defined timelines. Client Engagement: Foster connections and collaboration within the client community to enhance engagement and retention. Client Satisfaction Service Delivery CSAT (Client Satisfaction) Score: Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. Brand Ambassadorship: Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor Management Vendor Performance: Regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities Management Centre Upkeep: Ensure the center is well-maintained and operationally ready on a daily basis. Repair Maintenance: Oversee the timely closure of repair and maintenance tasks to avoid disruptions. Compliance Adherence: Ensure all compliance and safety protocols are followed rigorously. ESG Practices: Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. Participation in Company Initiatives Active Engagement: Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment.

Positions Overview : This role is centered on people, fostering strong relationships, and delivering exceptional experiences. The Community Manager (CM) will oversee the operations of a 15,000-50,000 sq. ft. office space, managing an annual revenue exceeding 40 million INR. The ideal candidate should have strong business acumen, be an effective team player, and a passionate trainer. They should also have hands-on experience in building and growing a community, while managing the PL as a Profit Centre Head to drive operational success. Key Responsibilities: Profit Center Management Sales Target Achievement: Meet or exceed additional sales targets by driving new business and upselling to existing clients. MIS Reporting: Ensure accurate and timely submission of all required MIS reports, providing data-driven insights. Budgeting: Assist in budgeting and financial forecasting, ensuring alignment with organizational goals. Expense Control: Manage center expenses to stay within budget while optimizing operational costs. Collections Renewals: Achieve timely collections from clients and maximize renewals at or above the budgeted seat price. Vendor Management: Ensure smooth vendor management for services and supplies, maintaining cost control and timely delivery. Retail Management: Oversee retail operations, contributing to profitability through effective sales and inventory management. Cost Optimization: Continuously identify opportunities to optimize costs across operations without compromising quality. Community Building Engagement Collaborative Environment: Foster a collaborative and engaging environment for members through regular events, networking opportunities, and hyperlocal partnerships. Client Relationship: Act as a trusted advisor to clients, understanding their needs and providing tailored solutions. Business-Specific Events: Organize and execute business-specific events within the stipulated time frame to enhance community engagement. Client Satisfaction Service Delivery Client Retention: Drive client retention at the budgeted seat price by ensuring exceptional service delivery and timely renewals. CSAT Score: Maintain and exceed target Client Satisfaction (CSAT) scores through proactive engagement and issue resolution. Brand Ambassadorship: Ensure every client becomes a brand ambassador for Awfis by creating a positive and enriching member experience. Business Growth: Foster repeat and increased business opportunities from both internal and external clients. Training People Development Second Line Development: Identify, mentor, and develop a second line of command within the team to ensure leadership continuity. Team Development: Participate in team training, development, and refresher sessions, contributing to the growth and knowledge-sharing culture. Vendor Management Purchase-to-Pay Process: Ensure full compliance with the Purchase-to-Pay process for seamless procurement and vendor management. Compliant Processes: Guarantee a 100% compliant vendor management process, ensuring operational efficiency and risk mitigation. Facilities Management Centre Upkeep: Ensure the center s upkeep, maintaining high standards of cleanliness, order, and readiness. Maintenance Schedules: Implement maintenance schedules, DLP/AMC, and asset management practices to enhance productivity and control costs. Preventive Maintenance: Diligently follow the Preventive Maintenance Calendar to avoid disruptions and ensure longevity of assets. Compliance ESG: Ensure adherence to all compliance protocols, and proactively integrate Environmental-Socio-Governance (ESG) practices into center operations. CSR Brand Initiatives CSR Leadership: Lead CSR initiatives for the center, ensuring alignment with the company s values and making a positive impact on the surrounding community. Brand Initiatives: Actively participate in and execute all company-driven brand initiatives to enhance visibility and reputation. Company-Driven Ideas Initiatives Ownership: Take ownership of tasks and responsibilities, demonstrating the ability to work in a fast-paced environment and meet deadlines. Dynamic Priorities: Show efficiency in handling dynamic priorities and making quick decisions to achieve set goals. Networking Community Engagement External Engagement: Actively engage with the larger city community by attending events and networking with local startups, organizations, and potential clients to expand opportunities. Team Collaboration Cross-Departmental Collaboration: Coordinate and collaborate with teammates across the Awfis network to share best practices and brainstorm innovative ideas. Sales Collaboration: Work closely with the Sales team and other stakeholders to successfully execute proposed agreements and drive business outcomes. Project Supervision Planning Project Supervision: Supervise centers in the project stage to ensure on-time delivery, adherence to approved specifications, and snag-free handover. 12. Operational Efficiency: Participate in the project planning phase to ensure the most operationally and cost-efficient setup for Awfis centers We are looking for candidates who possess: Exemplary customer service skills with a proven track record An extroverted personality with strong interpersonal skills A solid understanding of and interest in current affairs Inherent team-player mindset with the ability to collaborate effectively A passion for people training and development, motivating teams Ambition and drive for continuous skill and knowledge improvement Enthusiasm and active participation in company initiatives The ability to confidently address large audience groups Strong leadership qualities with expertise in relationship management, operations, and cost revenue management A desire to grow, with a two-year focus on taking on additional responsibilities Excellent written and verbal communication skills A strong belief in process execution and adherence to SOPs Eligibility Requirements: Experience: Minimum 5 years and maximum 7 years Must have worked with at least one organization for 2 years Managed an annual revenue of at least 75 million INR Held a Profit Centre Head position within the last two years Proficient in MS Office Excellent presentation and communication skills Graduate in any stream (MBA preferred) Familiarity with local language Preference given to members of community service clubs, social or focused groups.

Designation - Assistant Community Manager Positions Overview: This position is centred around building strong relationships and creating exceptional experiences for the community. Assistant Community Manager (ACM) will oversee the operations of a 15,000-25,000 sq. ft. office space, managing revenue exceeding 40 million INR annually. The ideal candidate should have hands-on experience in operational management, a proven track record of growing a community, and the ability to manage Revenue and PL effectively. Additionally, the Assistant Community Manager will play a key role in ensuring the execution of standard protocols to maintain operational efficiency and customer satisfaction. Key Responsibilities: Profit Center Management ASR and Margin Analysis : Regularly review and optimize Average Seat Rate (ASR) and margins to ensure the profitability of the center. Expense Control : Keep operational expenses within budget while identifying cost-saving opportunities. Collections : Achieve monthly collection targets by ensuring timely client payments and addressing outstanding dues promptly. Renewals : Maximize contract renewals at or above the budgeted seat price, focusing on client retention. Vendor Management : Manage vendor relationships to ensure timely, quality services at optimized costs. Cost Optimization : Continuously seek ways to optimize costs without compromising on service quality. Community Building and Engagement Collaborative Environment : Foster a collaborative environment among members by organizing events, building hyperlocal alliances, and forming strategic partnerships. Community Growth : Expand the center s community by attracting and retaining clients through networking and engagement efforts. Client Satisfaction Service Delivery Renewals and Pricing : Maximize client renewals at the budgeted seat price, ensuring strong client retention. CSAT Score : Maintain a CSAT (Client Satisfaction) score above target through exceptional service delivery and client engagement. Brand Ambassadors : Ensure that every client becomes a brand ambassador for Awfis through positive experiences and high levels of satisfaction. Training and People Development Guided Practice Coaching : Provide coaching and development opportunities for subordinates and the facility management team, ensuring they are equipped to perform effectively. Self-Development : Actively participate in personal development initiatives, preparing for the next level role as a Shadow Community Manager. Vendor Management Purchase-to-Pay Compliance : Ensure adherence to the Purchase-to-Pay process for all vendor transactions, ensuring cost-effectiveness and compliance. Vendor Performance : Regularly assess and manage vendor performance, ensuring timely delivery and quality service. Facilities Management Centre Upkeep : Ensure the center is maintained at the highest standards, with a focus on daily readiness. Preventive Maintenance : Diligently follow the Preventive Maintenance Calendar to avoid operational disruptions. Compliance Protocols : Adhere to all compliance requirements, safety protocols, and governance standards. ESG Adaptation : Integrate Environmental-Socio-Governance (ESG) practices into the centers operations in alignment with company values. Client Engagement, Brand, and CSR Initiatives Client Engagement : Execute activities that enhance client engagement, including events and brand initiatives to strengthen client relationships. CSR Leadership : Lead Corporate Social Responsibility (CSR) activities within the center s vicinity, ensuring alignment with company goals. Execution of Company Initiatives Company Initiatives : Actively participate in and execute all company-driven initiatives, ensuring alignment with corporate goals and objectives. We are seeking candidates who possess: Exceptional customer service skills with a proven track record An outgoing, extroverted personality A strong awareness and keen interest in current affairs Ambition and the drive for continuous improvement in skills and knowledge Enthusiasm with a demonstrated history of active participation Expertise in Relationship Management, Operations, and Cost Revenue Management A strong desire to grow, with a two-year focus on taking on increased responsibilities Excellent written and verbal communication skills A commitment to strong process execution Eligibility Requirements: Minimum of 3-5 years of relevant experience Managed an annual revenue of at least 2.5 million INR Experience working at a Revenue Centre within the last 2 years Proficiency in MS Excel/Spreadsheets Excellent communication skills Graduate in any stream (MBA preferred) Familiarity with the local language Active membership in community service clubs, social or focus groups.

Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. Expense Control: Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. Collections: Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues. Renewals: Maintain high client retention rates by proactively managing contract renewals. Community Building Event Management Build and Expand Community: Strengthen the community by executing business-specific events as per the pre-defined timelines. Client Engagement: Foster connections and collaboration within the client community to enhance engagement and retention. Client Satisfaction Service Delivery CSAT (Client Satisfaction) Score: Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. Brand Ambassadorship: Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor Management Vendor Performance: Regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities Management Centre Upkeep: Ensure the center is well-maintained and operationally ready on a daily basis. Repair Maintenance: Oversee the timely closure of repair and maintenance tasks to avoid disruptions. Compliance Adherence: Ensure all compliance and safety protocols are followed rigorously. ESG Practices: Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. Participation in Company Initiatives Active Engagement: Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment.

Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. Expense Control: Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. Collections: Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues. Renewals: Maintain high client retention rates by proactively managing contract renewals. Community Building Event Management Build and Expand Community: Strengthen the community by executing business-specific events as per the pre-defined timelines. Client Engagement: Foster connections and collaboration within the client community to enhance engagement and retention. Client Satisfaction Service Delivery CSAT (Client Satisfaction) Score: Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. Brand Ambassadorship: Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor Management Vendor Performance: Regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities Management Centre Upkeep: Ensure the center is well-maintained and operationally ready on a daily basis. Repair Maintenance: Oversee the timely closure of repair and maintenance tasks to avoid disruptions. Compliance Adherence: Ensure all compliance and safety protocols are followed rigorously. ESG Practices: Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. Participation in Company Initiatives Active Engagement: Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment.

1. Profit Center head (including but not limited to): ASR and margin analysis Expense Control Collections Renewals Vendor management Retail Management Cost optimization 2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances partnerships 3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS 4. Training and People development a. Guided Practice Coaching to sub-ordinates and Facility Team b. Self-development Readiness for next level : Shadow Community Manager 5. Vendor Management a. Conformance to Purchase-to-Pay process 6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances Protocols d. Adapts to Environmental-Socio-Governance nuances diligently 7. Execution of activities directed towards Client Engagement Brand Initiatives, CSR 8. Execution of all Company Driven ideas and initiatives 9. Team Player a. Collaborate within Team other stakeholders to drive execution We are looking for Candidates with: Exemplary Customer service skills and record An extrovert personality Aware and with keen interest in current affairs Ambition and drive to demonstrate continuous upgradation in skills and knowledge Enthusiasm and demonstrating noticeable participation Key skills in Relationship Management, Operations, Cost Revenue Management. With a hunger to grow with a 2 year focus on managing additional/ increased responsibility Excellent written and verbal communication Belief in Extremely strong Process execution Eligibility: Minimum experience of 3-5 years. Should have managed an annual revenue of a minimum of 2.5 million INR. Worked at a Revenue Centre in the last 2 years. Proficient with MS Spreadsheet Excellent communications skills

Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. Expense Control: Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. Collections: Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues. Renewals: Maintain high client retention rates by proactively managing contract renewals. Community Building & Event Management Build and Expand Community: Strengthen the community by executing business-specific events as per the pre-defined timelines. Client Engagement: Foster connections and collaboration within the client community to enhance engagement and retention. Client Satisfaction & Service Delivery CSAT (Client Satisfaction) Score: Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. Brand Ambassadorship: Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor Management Vendor Performance: Regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities Management Centre Upkeep: Ensure the center is well-maintained and operationally ready on a daily basis. Repair & Maintenance: Oversee the timely closure of repair and maintenance tasks to avoid disruptions. Compliance Adherence: Ensure all compliance and safety protocols are followed rigorously. ESG Practices: Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. Participation in Company Initiatives Active Engagement: Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment.