Job
Description
As a Senior Client Relationship Manager, your primary role is to lead client engagement strategies, drive business growth, and provide high-level consulting to key clients. You will be responsible for developing and implementing strategic plans for long-term client engagement, overseeing complex IT project management initiatives, and identifying new revenue opportunities. Your deep learning and business intelligence skills will be essential in enhancing customer relationships and optimizing client success. Additionally, you will manage and resolve high-level client issues, provide strategic insights to clients, lead contract negotiations, and mentor junior relationship managers. You will also be responsible for presenting business performance reports to executive leadership. Key Responsibilities: - Develop and implement strategic plans for long-term client engagement. - Oversee complex IT project management initiatives, ensuring alignment with client needs. - Lead business development efforts by identifying new revenue opportunities. - Utilize deep learning and business intelligence to enhance customer relationships. - Manage and resolve high-level client issues and problem management cases. - Provide strategic insights and consulting to help clients optimize their business performance. - Lead contract negotiations and pricing discussions to drive value. - Mentor and guide junior relationship managers and officers. - Present business performance reports and forecasts to executive leadership. Qualifications Required: - Masters degree in Business, IT, or a related field. - 5+ years of experience in client relationship management, business development, or strategic planning. - Proven ability to lead and manage high-value client accounts. - Strong analytical, interpretation, and negotiation skills. - Excellent presentation and communication abilities. - Experience in management consulting and IT project management is a plus. In this role, you will work full-time in the office in Vaishali, Ghaziabad. You should have the ability to commute or relocate to Ghaziabad, Uttar Pradesh. The job involves day shift work with a performance bonus. Knowledge of Hindi and English languages is preferred. As a Senior Client Relationship Manager, your primary role is to lead client engagement strategies, drive business growth, and provide high-level consulting to key clients. You will be responsible for developing and implementing strategic plans for long-term client engagement, overseeing complex IT project management initiatives, and identifying new revenue opportunities. Your deep learning and business intelligence skills will be essential in enhancing customer relationships and optimizing client success. Additionally, you will manage and resolve high-level client issues, provide strategic insights to clients, lead contract negotiations, and mentor junior relationship managers. You will also be responsible for presenting business performance reports to executive leadership. Key Responsibilities: - Develop and implement strategic plans for long-term client engagement. - Oversee complex IT project management initiatives, ensuring alignment with client needs. - Lead business development efforts by identifying new revenue opportunities. - Utilize deep learning and business intelligence to enhance customer relationships. - Manage and resolve high-level client issues and problem management cases. - Provide strategic insights and consulting to help clients optimize their business performance. - Lead contract negotiations and pricing discussions to drive value. - Mentor and guide junior relationship managers and officers. - Present business performance reports and forecasts to executive leadership. Qualifications Required: - Masters degree in Business, IT, or a related field. - 5+ years of experience in client relationship management, business development, or strategic planning. - Proven ability to lead and manage high-value client accounts. - Strong analytical, interpretation, and negotiation skills. - Excellent presentation and communication abilities. - Experience in management consulting and IT project management is a plus. In this role, you will work full-time in the office in Vaishali, Ghaziabad. You should have the ability to commute or relocate to Ghaziabad, Uttar Pradesh. The job involves day shift work with a performance bonus. Knowledge of Hindi and English languages is preferred.
