Job Summary: We are seeking a proactive and customer-focused CRM Executive/Manager to manage client relationships, handle inquiries, track orders, and support the sales process in our jewelry manufacturing business. This role plays a vital part in maintaining long-term business relationships, especially for B2B clients (retailers, wholesalers, designers, exporters). Key Responsibilities: Customer Relationship Management: Act as the primary point of contact for all B2B and VIP clients. Build and maintain strong, long-term customer relationships. Respond promptly to client inquiries via calls, WhatsApp, email, and in-person visits. Sales Support & Follow-ups: Follow up with clients on new product inquiries, quotations, and orders. Coordinate with the production and design teams to ensure timely delivery. Share product images, catalogs, and updates regularly with clients. Order & Delivery Tracking: Maintain a database of all inquiries, quotations, orders, and dispatches. Provide customers with regular updates on order status and delivery timelines. Resolve issues related to delays, changes, or complaints. CRM Software & Reporting: Manage customer data using CRM tools (Zoho, HubSpot, Excel, etc.). Track communication history, preferences, and special requests. Generate weekly/monthly reports on client activity, satisfaction, and sales pipeline. Marketing & Communication: Send promotional messages about new collections, exhibitions, or festivals. Collect client feedback and pass it to relevant departments. Help organize client visits, meetings, or online presentations. Requirements: Bachelor’s degree in Business, Marketing, or related field. 1–3 years of experience in customer service, sales coordination, or CRM (preferably in the jewelry or luxury industry). Strong communication skills in English and Hindi. Basic knowledge of gold, Polki, and diamond jewelry. Proficiency in MS Office, WhatsApp Business, and CRM tools. Polite, persuasive, and customer-centric attitude. Preferred Skills: Experience with B2B jewelry clients (domestic or international). Familiarity with exhibitions, jewelry trends, and market dynamics. Ability to multitask and work in a fast-paced environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid time off Schedule: Day shift Language: English (Required) Work Location: In person
Job Summary: We are seeking a proactive and customer-focused CRM Executive/Manager to manage client relationships, handle inquiries, track orders, and support the sales process in our jewelry manufacturing business. This role plays a vital part in maintaining long-term business relationships, especially for B2B clients (retailers, wholesalers, designers, exporters). Key Responsibilities: Customer Relationship Management: Act as the primary point of contact for all B2B and VIP clients. Build and maintain strong, long-term customer relationships. Respond promptly to client inquiries via calls, WhatsApp, email, and in-person visits. Sales Support & Follow-ups: Follow up with clients on new product inquiries, quotations, and orders. Coordinate with the production and design teams to ensure timely delivery. Share product images, catalogs, and updates regularly with clients. Order & Delivery Tracking: Maintain a database of all inquiries, quotations, orders, and dispatches. Provide customers with regular updates on order status and delivery timelines. Resolve issues related to delays, changes, or complaints. CRM Software & Reporting: Manage customer data using CRM tools (Zoho, HubSpot, Excel, etc.). Track communication history, preferences, and special requests. Generate weekly/monthly reports on client activity, satisfaction, and sales pipeline. Marketing & Communication: Send promotional messages about new collections, exhibitions, or festivals. Collect client feedback and pass it to relevant departments. Help organize client visits, meetings, or online presentations. Requirements: Bachelor’s degree in Business, Marketing, or related field. 1–3 years of experience in customer service, sales coordination, or CRM (preferably in the jewelry or luxury industry). Strong communication skills in English and Hindi. Basic knowledge of gold, Polki, and diamond jewelry. Proficiency in MS Office, WhatsApp Business, and CRM tools. Polite, persuasive, and customer-centric attitude. Preferred Skills: Experience with B2B jewelry clients (domestic or international). Familiarity with exhibitions, jewelry trends, and market dynamics. Ability to multitask and work in a fast-paced environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid time off Schedule: Day shift Language: English (Required) Work Location: In person
Jewellary Designer customer Relation ship Handling Process Coordinator Job Type: Full-time Pay: From ₹4,500.00 per week Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Work Location: In person
Jewellary Designer customer Relation ship Handling Process Coordinator Job Type: Full-time Pay: From ₹4,500.00 per week Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Work Location: In person
Highly Experience educated with best communication Female staff requires to deal with domestic & international clients. welcome to send CV and come for interview directly from 22/07/2025 Job Type: Full-time Pay: ₹15,000.00 - ₹60,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work from home Experience: Jewelry sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person
We are looking for a highly skilled and experienced Manual Jewellery Designer specializing in Gold, Diamond, and Polki jewellery. The ideal candidate must have strong creative ability, in-depth knowledge of jewellery aesthetics, and expertise in hand sketching innovative designs that align with luxury jewellery standards. Key Responsibilities: Create manual sketches/designs for gold, diamond, and polki jewellery collections. Develop innovative concepts while ensuring market trends, client preferences, and brand identity are met. Work closely with production, CAD designers, and karigars to translate designs into final products. Ensure designs are technically feasible and cost-effective for manufacturing. Maintain design accuracy, detailing, and proportion for high-end jewellery. Research new trends, stones, and settings to enhance creativity and uniqueness. Prepare design portfolios, theme boards, and seasonal collections. Requirements: Minimum 3–5 years of experience in manual jewellery designing (gold, diamond & polki). Strong artistic ability with expertise in sketching by hand . Deep understanding of jewellery materials, settings, and manufacturing techniques. Knowledge of Indian and international jewellery trends (traditional & contemporary). Ability to work under deadlines with precision and creativity. Strong portfolio of previous manual jewellery design work is a must. Preferred Qualifications: Diploma/Degree in Jewellery Designing or Fine Arts (preferred but not mandatory if highly experienced). Experience with luxury jewellery brands will be an added advantage. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹60,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work Location: In person
We are looking for a highly skilled and experienced Manual Jewellery Designer specializing in Gold, Diamond, and Polki jewellery. The ideal candidate must have strong creative ability, in-depth knowledge of jewellery aesthetics, and expertise in hand sketching innovative designs that align with luxury jewellery standards. Key Responsibilities: Create manual sketches/designs for gold, diamond, and polki jewellery collections. Develop innovative concepts while ensuring market trends, client preferences, and brand identity are met. Work closely with production, CAD designers, and karigars to translate designs into final products. Ensure designs are technically feasible and cost-effective for manufacturing. Maintain design accuracy, detailing, and proportion for high-end jewellery. Research new trends, stones, and settings to enhance creativity and uniqueness. Prepare design portfolios, theme boards, and seasonal collections. Requirements: Minimum 3–5 years of experience in manual jewellery designing (gold, diamond & polki). Strong artistic ability with expertise in sketching by hand . Deep understanding of jewellery materials, settings, and manufacturing techniques. Knowledge of Indian and international jewellery trends (traditional & contemporary). Ability to work under deadlines with precision and creativity. Strong portfolio of previous manual jewellery design work is a must. Preferred Qualifications: Diploma/Degree in Jewellery Designing or Fine Arts (preferred but not mandatory if highly experienced). Experience with luxury jewellery brands will be an added advantage. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹60,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work Location: In person
Job Overview: The MIS Executive will be responsible for maintaining and managing the Management Information System (MIS) for the company. This role requires expertise in data analysis, report generation, and database management. The ideal candidate will ensure smooth data flow, assist with day-to-day reporting, and collaborate with various departments to streamline reporting processes and improve decision-making. Key Responsibilities: Data Management: Maintain, update, and manage the company’s MIS system, ensuring the accuracy and integrity of the data being processed and stored. Report Generation: Prepare daily, weekly, monthly, and ad-hoc reports, such as sales, inventory, production, and financial reports, ensuring they meet company standards and deadlines. Data Analysis: Analyze business data to identify trends, patterns, and opportunities for improvement. Provide actionable insights to management to drive business decisions.Organize and structure data in the company’s database, ensuring it is accessible, up-to-date, and relevant for reporting and analysis.Assist in developing and improving MIS processes, identifying inefficiencies, and suggesting improvements to enhance the accuracy and speed of data reporting.Work closely with different departments (e.g., Sales, Finance, Operations) to gather the necessary data for report preparation and to ensure alignment with business objectives.Ensure that the MIS system integrates with other systems (ERP, CRM, etc.) for seamless data flow and report generation.Ensure that all reports comply with company policies, industry standards, and any regulatory requirements. Double-check all data for accuracy before distribution. Qualifications: Database Management: Process Improvement: Collaboration: System Integration: Compliance and Accuracy: Experience: 2-3 years of experience in an MIS role or data management position, preferably within [industry type]. Previous experience in data reporting, analysis, and database management is essential. Skills: Proficient in MS Excel (Advanced functions like VLOOKUP, PivotTables, and formulas). Familiarity with database management systems and reporting tools (e.g., SQL, SAP, Power BI, Tableau). Strong analytical skills with the ability to interpret complex data and generate meaningful reports. Good communication skills, both written and verbal, to convey data insights to non-technical stakeholders. Technical Skills: Knowledge of data analytics tools (Power BI, Tableau, etc.), ERP systems, and SQL would be an advantage.A Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.Strong attention to detail and accuracy, ensuring that all data and reports are error-free and aligned with the company’s needs. Benefits: Education: Attention to Detail: Competitive salary and benefits package. Opportunities for career growth and professional development. Health insurance and paid time off. A collaborative and dynamic work environment. How to Apply: Interested candidates should submit their resume, along with a cover letter detailing their relevant experience and skills in data management and reporting, to [email/contact information]. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Overview: The Sales Representative will be responsible for promoting and selling our jewelry products to customers, boutiques, and retailers in different markets, particularly through out-of-state travel. This role will require someone with a passion for sales, excellent interpersonal skills, and a strong understanding of the jewelry market. You will act as the face of the company, developing relationships with clients and helping grow the brand presence in new regions. Key Responsibilities: Sales & Business Development: Identify and develop new business opportunities for jewelry sales, targeting retail clients, boutiques, and high-end customers. Conduct face-to-face sales meetings with potential clients across out-of-state regions to promote and sell the jewelry collection. Establish and maintain long-term relationships with clients to foster loyalty and repeat business. Travel & Client Engagement: Travel regularly out of state to attend trade shows, meet with prospective clients, and manage accounts in assigned regions. Represent the company at industry events, exhibitions, and fairs to showcase jewelry collections and expand brand awareness. Product Knowledge & Presentation: Stay up-to-date with the latest jewelry trends, product details, and industry developments to effectively present and sell products. Provide customers with detailed product knowledge, including materials, craftsmanship, and design, to ensure a top-tier sales experience. Sales Targets & Reporting: Achieve sales targets and goals set by the company for each region. Provide regular sales reports, forecasts, and market feedback to management for strategy and product development insights. Customer Service & Relationship Management: Offer exceptional customer service to ensure client satisfaction and resolve any concerns or issues promptly. Follow up with clients to maintain positive relationships and explore further sales opportunities. Collaboration: Work closely with the marketing and design teams to understand product offerings and create tailored sales strategies for different markets. Logistics & Travel Coordination: Manage travel schedules and logistics efficiently to maximize time spent with clients and minimize downtime. Qualifications: Experience: 2+ years of experience in sales, preferably in jewelry, fashion, or luxury goods. Experience in out-of-state or regional sales is a plus. Proven track record of meeting or exceeding sales targets and building client relationships. Skills: Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele. Strong negotiation and closing skills. Self-motivated, goal-driven, and able to work independently with minimal supervision. Product Knowledge: Strong passion and understanding of the jewelry industry, including knowledge of materials, design trends, and market demands. Travel: Willingness to travel out of state frequently, including overnight stays, to meet with clients and attend events. Education: High school diploma or equivalent required; Bachelor’s degree in Business, Marketing, or related field is a plus. Additional Requirements: A valid driver’s license and reliable transportation for travel purposes. Ability to work flexible hours and adapt to changing schedules. Benefits: Competitive base salary plus commission on sales. Travel expenses covered (including lodging and transportation). Health insurance, paid time off, and other company benefits. Opportunities for career growth and professional development. Work in a dynamic and fast-paced environment with a supportive team. How to Apply: Interested candidates should submit their resume and cover letter, detailing their sales experience and interest in jewelry sales, to 9251554005. We look forward to hearing from motivated individuals who are eager to help grow our brand and reach new markets. Job Types: Full-time, Part-time Pay: ₹15,000.00 - ₹35,000.00 per month Expected hours: 9 per week Benefits: Commuter assistance Food provided Health insurance Internet reimbursement Leave encashment Paid time off Provident Fund Work Location: In person
ob Overview: The CRM Manager will be responsible for developing and implementing strategies to optimize customer interactions, improve retention, and drive revenue growth. This role involves managing CRM systems, analyzing customer data, and collaborating across departments to create personalized marketing campaigns, enhance customer service, and improve overall customer satisfaction. Key Responsibilities: CRM Strategy & Implementation: Develop and execute CRM strategies to drive customer engagement, loyalty, and retention. Ensure the CRM platform aligns with business goals and integrates smoothly with other systems (e.g., marketing, sales, and support platforms). Customer Data Management: Oversee the management of customer data within the CRM system, ensuring its accuracy, completeness, and privacy. Ensure segmentation of customers for targeted marketing efforts. Campaign Management & Automation: Design, implement, and optimize automated marketing campaigns (email, SMS, etc.) to nurture leads and engage existing customers based on their behavior and lifecycle stage.Generate reports and dashboards on key CRM metrics (e.g., customer lifetime value, churn rate, retention rates, etc.) and provide actionable insights to management for decision-making.Work closely with the marketing, sales, and customer service teams to align CRM efforts across the organization and ensure a consistent, personalized experience for customers.Identify and map out key touchpoints in the customer journey to enhance customer satisfaction and improve the overall experience.Continuously evaluate CRM tools and processes to identify opportunities for improvement, ensuring the system is used to its full potential.Provide ongoing training and support for team members on CRM best practices, system updates, and new functionalities. Qualifications: Analysis & Reporting: Cross-Department Collaboration: Customer Journey Mapping: CRM Optimization: Training & Support: Experience: 3+ years of experience in CRM management, marketing, or related fields. Experience with CRM platforms (Salesforce, HubSpot, Zoho, etc.) is highly preferred. Skills: Strong understanding of CRM best practices, customer segmentation, and data analytics. Familiarity with email marketing automation tools, customer retention strategies, and campaign management. Technical Proficiency: Ability to manage CRM systems and basic knowledge of data management and reporting tools. Experience with CRM integrations and automation workflows is a plus.Excellent verbal and written communication skills to collaborate effectively with different teams and convey insights clearly.Strong analytical skills with the ability to solve complex problems and make data-driven decisions to optimize CRM performance.Bachelor's degree in Marketing, Business, or related field preferred. Benefits: Communication: Problem-Solving: Education: Competitive salary and benefits package. Health insurance, paid time off, and retirement plan options. Opportunities for professional development and growth within the company. A dynamic, creative, and supportive team environment. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their experience with CRM systems and their approach to customer relationship management. Please send applications to 9251554005 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹40,534.80 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Work Location: In person
Job Overview: As a Manual Jewelry Designer , you will play a critical role in creating exquisite custom jewelry pieces from concept to completion. This role requires proficiency in traditional jewelry design techniques, including sketching, handcrafting, and working with metals and gemstones. You will collaborate with our design team to bring creative visions to life while ensuring the highest standards of craftsmanship. Key Responsibilities: Design and create detailed jewelry pieces, including rings, necklaces, bracelets, and earrings using manual techniques such as hand sketching, metalworking, and stone setting. Work closely with clients, sales, and the design team to understand and develop custom jewelry pieces based on their needs and specifications. Produce technical drawings, renderings, and prototypes for each piece. Select and source appropriate materials (metals, gemstones, and other embellishments). Use manual tools such as saws, files, hammers, and pliers for metal shaping, texturing, and finishing. Work with wax models, casting, and hand-finishing techniques to achieve high-quality designs. Maintain strict attention to detail in the crafting process, ensuring each piece meets company quality standards. Ensure all designs are created with a focus on durability, comfort, and aesthetics. Stay up-to-date on current jewelry design trends, techniques, and materials. Assist in training and mentoring junior designers as needed. Qualifications: Proven experience as a Manual Jewelry Designer, or similar role in a jewelry manufacturing environment. Proficiency in traditional jewelry-making techniques Strong understanding of materials, gemstones, and their properties. Creative mindset with a strong ability to visualize and sketch designs by hand. Excellent attention to detail and craftsmanship. Strong communication and teamwork skills. Ability to work in a fast-paced environment and meet deadlines. Formal training in jewelry design or a related field is preferred. Benefits: Competitive salary and benefits package. Opportunities for career growth and development within the company. Creative, dynamic work environment with a collaborative team. Health insurance, paid time off, and other company perks. How to Apply: Interested candidates should submit their resume, a portfolio of recent designs (if available), and a cover letter outlining their qualifications and interest in the position to 9251554005 Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work Location: In person