Job Summary: We are seeking a proactive and customer-focused CRM Executive/Manager to manage client relationships, handle inquiries, track orders, and support the sales process in our jewelry manufacturing business. This role plays a vital part in maintaining long-term business relationships, especially for B2B clients (retailers, wholesalers, designers, exporters). Key Responsibilities: Customer Relationship Management: Act as the primary point of contact for all B2B and VIP clients. Build and maintain strong, long-term customer relationships. Respond promptly to client inquiries via calls, WhatsApp, email, and in-person visits. Sales Support & Follow-ups: Follow up with clients on new product inquiries, quotations, and orders. Coordinate with the production and design teams to ensure timely delivery. Share product images, catalogs, and updates regularly with clients. Order & Delivery Tracking: Maintain a database of all inquiries, quotations, orders, and dispatches. Provide customers with regular updates on order status and delivery timelines. Resolve issues related to delays, changes, or complaints. CRM Software & Reporting: Manage customer data using CRM tools (Zoho, HubSpot, Excel, etc.). Track communication history, preferences, and special requests. Generate weekly/monthly reports on client activity, satisfaction, and sales pipeline. Marketing & Communication: Send promotional messages about new collections, exhibitions, or festivals. Collect client feedback and pass it to relevant departments. Help organize client visits, meetings, or online presentations. Requirements: Bachelor’s degree in Business, Marketing, or related field. 1–3 years of experience in customer service, sales coordination, or CRM (preferably in the jewelry or luxury industry). Strong communication skills in English and Hindi. Basic knowledge of gold, Polki, and diamond jewelry. Proficiency in MS Office, WhatsApp Business, and CRM tools. Polite, persuasive, and customer-centric attitude. Preferred Skills: Experience with B2B jewelry clients (domestic or international). Familiarity with exhibitions, jewelry trends, and market dynamics. Ability to multitask and work in a fast-paced environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid time off Schedule: Day shift Language: English (Required) Work Location: In person
Job Summary: We are seeking a proactive and customer-focused CRM Executive/Manager to manage client relationships, handle inquiries, track orders, and support the sales process in our jewelry manufacturing business. This role plays a vital part in maintaining long-term business relationships, especially for B2B clients (retailers, wholesalers, designers, exporters). Key Responsibilities: Customer Relationship Management: Act as the primary point of contact for all B2B and VIP clients. Build and maintain strong, long-term customer relationships. Respond promptly to client inquiries via calls, WhatsApp, email, and in-person visits. Sales Support & Follow-ups: Follow up with clients on new product inquiries, quotations, and orders. Coordinate with the production and design teams to ensure timely delivery. Share product images, catalogs, and updates regularly with clients. Order & Delivery Tracking: Maintain a database of all inquiries, quotations, orders, and dispatches. Provide customers with regular updates on order status and delivery timelines. Resolve issues related to delays, changes, or complaints. CRM Software & Reporting: Manage customer data using CRM tools (Zoho, HubSpot, Excel, etc.). Track communication history, preferences, and special requests. Generate weekly/monthly reports on client activity, satisfaction, and sales pipeline. Marketing & Communication: Send promotional messages about new collections, exhibitions, or festivals. Collect client feedback and pass it to relevant departments. Help organize client visits, meetings, or online presentations. Requirements: Bachelor’s degree in Business, Marketing, or related field. 1–3 years of experience in customer service, sales coordination, or CRM (preferably in the jewelry or luxury industry). Strong communication skills in English and Hindi. Basic knowledge of gold, Polki, and diamond jewelry. Proficiency in MS Office, WhatsApp Business, and CRM tools. Polite, persuasive, and customer-centric attitude. Preferred Skills: Experience with B2B jewelry clients (domestic or international). Familiarity with exhibitions, jewelry trends, and market dynamics. Ability to multitask and work in a fast-paced environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid time off Schedule: Day shift Language: English (Required) Work Location: In person
Jewellary Designer customer Relation ship Handling Process Coordinator Job Type: Full-time Pay: From ₹4,500.00 per week Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Work Location: In person
Jewellary Designer customer Relation ship Handling Process Coordinator Job Type: Full-time Pay: From ₹4,500.00 per week Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Work Location: In person
Highly Experience educated with best communication Female staff requires to deal with domestic & international clients. welcome to send CV and come for interview directly from 22/07/2025 Job Type: Full-time Pay: ₹15,000.00 - ₹60,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work from home Experience: Jewelry sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person
We are looking for a highly skilled and experienced Manual Jewellery Designer specializing in Gold, Diamond, and Polki jewellery. The ideal candidate must have strong creative ability, in-depth knowledge of jewellery aesthetics, and expertise in hand sketching innovative designs that align with luxury jewellery standards. Key Responsibilities: Create manual sketches/designs for gold, diamond, and polki jewellery collections. Develop innovative concepts while ensuring market trends, client preferences, and brand identity are met. Work closely with production, CAD designers, and karigars to translate designs into final products. Ensure designs are technically feasible and cost-effective for manufacturing. Maintain design accuracy, detailing, and proportion for high-end jewellery. Research new trends, stones, and settings to enhance creativity and uniqueness. Prepare design portfolios, theme boards, and seasonal collections. Requirements: Minimum 3–5 years of experience in manual jewellery designing (gold, diamond & polki). Strong artistic ability with expertise in sketching by hand . Deep understanding of jewellery materials, settings, and manufacturing techniques. Knowledge of Indian and international jewellery trends (traditional & contemporary). Ability to work under deadlines with precision and creativity. Strong portfolio of previous manual jewellery design work is a must. Preferred Qualifications: Diploma/Degree in Jewellery Designing or Fine Arts (preferred but not mandatory if highly experienced). Experience with luxury jewellery brands will be an added advantage. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹60,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work Location: In person
We are looking for a highly skilled and experienced Manual Jewellery Designer specializing in Gold, Diamond, and Polki jewellery. The ideal candidate must have strong creative ability, in-depth knowledge of jewellery aesthetics, and expertise in hand sketching innovative designs that align with luxury jewellery standards. Key Responsibilities: Create manual sketches/designs for gold, diamond, and polki jewellery collections. Develop innovative concepts while ensuring market trends, client preferences, and brand identity are met. Work closely with production, CAD designers, and karigars to translate designs into final products. Ensure designs are technically feasible and cost-effective for manufacturing. Maintain design accuracy, detailing, and proportion for high-end jewellery. Research new trends, stones, and settings to enhance creativity and uniqueness. Prepare design portfolios, theme boards, and seasonal collections. Requirements: Minimum 3–5 years of experience in manual jewellery designing (gold, diamond & polki). Strong artistic ability with expertise in sketching by hand . Deep understanding of jewellery materials, settings, and manufacturing techniques. Knowledge of Indian and international jewellery trends (traditional & contemporary). Ability to work under deadlines with precision and creativity. Strong portfolio of previous manual jewellery design work is a must. Preferred Qualifications: Diploma/Degree in Jewellery Designing or Fine Arts (preferred but not mandatory if highly experienced). Experience with luxury jewellery brands will be an added advantage. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹60,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work Location: In person