Client Relationship Partner

1 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Client Relationship Partner, your main responsibility will be to build and maintain strong relationships with key clients, ensuring their satisfaction and identifying opportunities for business growth. You will need to provide strategic consultation to clients, manage customer expectations, and analyze customer behavior to improve service offerings. Collaboration with internal teams and driving business development within existing accounts will also be key aspects of your role. Key Responsibilities: - Develop and maintain strong relationships with key clients to ensure long-term engagement. - Provide strategic consultation to clients to help them achieve their business objectives. - Manage customer expectations and proactively resolve issues. - Utilize deep learning and business intelligence to analyze customer behavior and enhance service offerings. - Collaborate with internal teams to ensure seamless IT project management and delivery. - Negotiate contracts, pricing, and service agreements to maximize client satisfaction and business profitability. - Drive business development by identifying new sales opportunities within existing accounts. - Present insights, proposals, and performance reports to clients and senior management. - Support strategic planning and sales pipeline management to achieve revenue targets. Qualifications Required: - Bachelor's/Masters degree in Business Administration, IT, or a related field. - Proven experience in client relationship management, business consulting, or strategic planning. - Strong analytical and interpretation skills to assess client needs and market trends. - Excellent presentation and negotiation skills. - Ability to manage multiple projects and solve problems efficiently. (Note: Additional Company Details have been omitted as they were not present in the provided job description),

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