Senior Captain

As a Senior Captain at Block 108, Kitchen & Cocktail Bar, located in Block 108, The Walk, Hiranandani Estate, Thane (w), you will play a crucial role in ensuring exceptional dining experiences for our guests. Reporting to the Restaurant Supervisor, you will oversee the dining room operations, manage waitstaff, and collaborate with the kitchen team to maintain high standards of hospitality. Your primary responsibility will be to ensure that all guests receive prompt and courteous service. You will address any guest complaints or concerns promptly and monitor dining room activities to uphold service standards. Additionally, you will supervise, train, and mentor wait staff and junior captains, conducting pre-shift meetings to communicate daily specials and promotions. Collaborating with the kitchen team, you will coordinate to ensure timely food delivery and manage reservations and seating arrangements to optimize guest satisfaction. Quality control will be another key aspect of your role, where you will monitor food and beverage quality, presentation, and service, ensuring compliance with health, safety, and sanitation standards. Maintaining operational efficiency, you will manage inventory levels of dining room supplies, place orders for necessary items, and oversee the setup and cleanliness of the dining area. Administrative duties will include maintaining records of staff performance and guest feedback, preparing reports on sales and inventory, and assisting in budget preparation. To qualify for this role, you should have a high school diploma or equivalent, with a degree in hospitality management being a plus. A minimum of 3-4 years of experience in a similar role within a fine dining or high-volume restaurant is required. Strong leadership, team management, communication, and interpersonal skills are essential, along with in-depth knowledge of food and beverage service standards. Proficiency in restaurant management software and POS systems is also preferred. We are looking for candidates who are flexible to work evenings, weekends, and holidays as needed, with a professional appearance and demeanor. If you meet these qualifications and are interested in joining our team, please submit your resume and a cover letter detailing your relevant experience and qualifications to admin@block108.com.,