Company Description Crystal Ball Events is a F&B company based in Kolkata, West Bengal, India. Role Description This is a full-time on-site role for a Guest Relations Executive. The Guest Relations Executive will be responsible for managing guest relationships, communicating with customers, managing sales, handling receptionist duties, and ensuring customer satisfaction. The role is located in Kolkata. Qualifications Strong skills in guest relations, communication, and customer service Experience in sales and ability to meet targets Ability to manage receptionist duties with professionalism Excellent verbal and written communication skills in English and Bengali Ability to work well under pressure and to respond to negative customer feedback appropriately Experience in event management or hospitality industry is a plus
Company Description Crystal Ball Events is a consumer services company located in Kolkata, West Bengal, India. Our company specializes in providing comprehensive and high-quality event management services. We pride ourselves on creating memorable experiences and ensuring client satisfaction through meticulous planning and execution. Our team is dedicated to delivering innovative and customized solutions for various types of events. Role Description This is a full-time on-site role for a Senior Captain based in Kolkata. The Senior Captain will be responsible for overseeing oreders and building guest relation and ensuring the smooth execution. Daily tasks include supervising setup and teardown, monitoring timelines, addressing and resolving issues promptly, and maintaining high standards of service quality. Qualifications Strong leadership and team management skills Excellent communication and interpersonal skills Experience in event planning, coordination, and execution Ability to handle high-pressure situations and multitask efficiently Detail-oriented with strong organizational skills Proficiency in using event management software and tools Previous experience in the event management or hospitality industry is a plus Bachelor's degree in Event Management, Hospitality, or a related field is preferred