Senior Business Transformation & Strategy (Internal) Specialist

We are seeking a talented individual to join our Strategy and Transformation Team at Mercer. This role will be based in Mumbai/Bangalore/Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.
Senior Business Transformation & Strategy (Internal) Specialist
We will count on you to:

• Lead and manage highly complex, broad, and/or multi-year international programs and projects, ensuring successful delivery of key strategic initiatives.
• Support C-Suite business leaders and staff in scoping, defining, planning, and executing programs and projects, validating and quantifying assumptions.
• Translate requirements into tangible outputs, outcomes, and benefits.
• Develop detailed program delivery roadmaps, including resources, outcomes, schedules, costs, assumptions, dependencies, and business integration plans for large-scale, complex strategic initiatives.
• Serve as a subject matter expert in design and delivery, providing guidance and support to the wider business in defining the right approaches and ensuring solutions are fit for purpose.
• Foster effective relationships with senior business partners and third-party vendors, facilitating timely decision-making and communication of progress, risks, and issues to key stakeholders.

What you need to have:

• 15+ years of professional services experience, with at least 8+ years of experience in designing and implementing changes to operating models in financial services, relevant op model profitability design experience
• Demonstrated experience as a Program Manager leading large and complex programs across matrix structured organizations, ideally across continents/regions.
• Proven track record in managing and coordinating implementation with teams across different locations, including off-shoring/near-shoring teams.
• Strong understanding of change management principles and the ability to drive sustainable changes within the organization.
• Excellent communication with the ability to guide, influence, and convince colleagues, leaders, and external stakeholders.
• Demonstrated experience in target operating models (TOM) design and organizational change programs, with a focus on stakeholder management and communication at the C-Suite level.
• Experience with external consulting
• Strategic thinker with a thorough understanding of organizational dynamics and have a proven track record in leading complex transformation programs

What makes you stand out:

• Preferable program management qualification certifications like MSP/PMI/APM or equivalent.
• Experience in Employee Benefits Pensions Investments or HR Consulting business and solutions is highly desirable, but not essential.
• Understanding of how to work with different cultures globally to deliver programs.
• Execution of projects, such as execution manager or project manager
• Business analysis experience
• Experience in implementation delivery, particularly technology-related projects
• Experience in the financial services industry, insurance banking investment management
• Knowledge of Technology/AI