281 Pension Administration Jobs

Act as a strategic advisor to the executive team on IT-related challenges and opportunities Provide insights into emerging trends such as cloud computing, cybersecurity, and AI-driven solutions Help shape the companys long-term technology roadmap Candidates should have experience in IT leadership roles within Fortune 500 companies or high-growth startups Ability to mentor CTOs and tech teams is an added advantage Mandatory Key Skills cybersecurity,Artificial intelligence,strategic advisor,strategy management,cloud computing*

About The Role Skill required: Retirement Solutions - Claims Case Mgmt - Claims Processing Designation: Claims Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Tower:UK Life and Pensions-Claims Processing What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirementMinimum of 2 years experience in the UK Life, Pensions and Investment domain, specifically Claims processing with equivalent experience in U.S. retirement services will also be considered.Strong analytical and comprehension skills with the ability to interpret information accurately and draw meaningful insights.Proficient in Microsoft Office tools, including Excel, Word, and Outlook, for reporting, documentation, and daily operations. Roles and Responsibilities: Roles & Responsibilities:Assess claims to determine coverage eligibility and benefit entitlements in line with policy terms and regulatory guidelines.Conduct thorough research to validate policy details, support documentation, and calculate the correct benefit amount.Identify and confirm the appropriate payee or beneficiary before initiating claims payment.Ensure accurate eligibility verification and payment processing in compliance with organizational policies and regulatory requirements (including UK-specific and applicable local laws).Review the proof of employment, salary history and other information needed to calculate benefits for Pensions claims.Verify the information and eligibility for the benefits of Pensions claims.Complies with all regulatory requirements, procedures, and State/Local regulations.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Tower:UK Life and Pensions-Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirementMinimum of 2 years experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical and comprehension skills with the ability to interpret information accurately and draw meaningful insights.Proficient in Microsoft Office tools, including Excel, Word, and Outlook, for reporting, documentation, and daily operations. Roles and Responsibilities: Roles & Responsibilities:Process a variety of Life and Pensions policy administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements involving additions, deletions, or modifications of policy provisions.Review policy requests for accuracy and completeness, initiate processing, and request additional information or documentation when required.Coordinate with internal and external stakeholders to ensure timely and accurate execution of policy updates and service requests.Ensure full compliance with all applicable regulatory requirements, company procedures, and State/Local laws.Investigate and respond to queries from Business Partners and Client Support Teams with minimal turnaround time, maintaining service-level expectations.Actively contribute to process improvement initiatives and automation projects, helping to enhance overall efficiency and accuracy.Maintain strict adherence to established Quality Control standards, ensuring high-quality and error-free outputs.Apply strong organizational and prioritization skills to effectively manage high-value transactions and time-sensitive tasks.Balance and complete daily BAU activities alongside assigned projects and responsibilities, ensuring all deadlines are met. Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Tower:UK Life and Pensions-Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirementMinimum of 2 years experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical and comprehension skills with the ability to interpret information accurately and draw meaningful insights.Proficient in Microsoft Office tools, including Excel, Word, and Outlook, for reporting, documentation, and daily operations. Roles and Responsibilities: Roles & Responsibilities:Process a variety of Life and Pensions policy administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements involving additions, deletions, or modifications of policy provisions.Review policy requests for accuracy and completeness, initiate processing, and request additional information or documentation when required.Coordinate with internal and external stakeholders to ensure timely and accurate execution of policy updates and service requests.Ensure full compliance with all applicable regulatory requirements, company procedures, and State/Local laws.Investigate and respond to queries from Business Partners and Client Support Teams with minimal turnaround time, maintaining service-level expectations.Actively contribute to process improvement initiatives and automation projects, helping to enhance overall efficiency and accuracy.Maintain strict adherence to established Quality Control standards, ensuring high-quality and error-free outputs.Apply strong organizational and prioritization skills to effectively manage high-value transactions and time-sensitive tasks.Balance and complete daily BAU activities alongside assigned projects and responsibilities, ensuring all deadlines are met. Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? UK Life and PensionsIndexing Associate What are we looking for? Skillset:2+ years of Life Insurance/ Pensions experience (UK Life/ UK Pensions preferred)Excellent reading comprehension to interpret informationProficiency in Microsoft Office suite including Excel, Word, SharePoint, and OutlookMandatory Requirements:Graduate (10+2+3) in any non-technical streamOpen to flexible shifts based on business requirementsAbility to multi-task use multiple systems/applications at one time Good verbal & written communication skillsEffective time management skills to ensure timely completion of tasks with minimal supervision Roles and Responsibilities: Roles & Responsibilities:Classify incoming documents by request type for the document to flow electronically to the downstream processing teams to fulfil the policy owners requestConduct thorough research to validate multiple requests within the same document, and relevant policy detailsComply with all regulatory requirements, procedures, and State/Local regulations Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis. Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Act as a strategic advisor to the executive team on IT-related challenges and opportunities. Provide insights into emerging trends such as cloud computing, cybersecurity, and AI-driven solutions. Help shape the companys long-term technology roadmap. Candidates should have experience in IT leadership roles within Fortune 500 companies or high-growth startups. Ability to mentor CTOs and tech teams is an added advantage. Mandatory Key Skills cyber security,product launch,pension administration,AI-driven solutions,cloud computing*

Act as a strategic advisor to the executive team on IT-related challenges and opportunities. Provide insights into emerging trends such as cloud computing, cybersecurity, and AI-driven solutions. Help shape the companys long-term technology roadmap. Candidates should have experience in IT leadership roles within Fortune 500 companies or high-growth startups. Ability to mentor CTOs and tech teams is an added advantage. Mandatory Key Skillscyber security,product launch,pension administration,AI-driven solutions,cloud computing*

Act as a strategic advisor to the executive team on IT-related challenges and opportunities. Provide insights into emerging trends such as cloud computing, cybersecurity, and AI-driven solutions. Help shape the companys long-term technology roadmap. Candidates should have experience in IT leadership roles within Fortune 500 companies or high-growth startups. Ability to mentor CTOs and tech teams is an added advantage. Mandatory Key Skillscyber security,CTOs,AI driven solutions,Advisory Board Members,IT leadership,cloud computing*

* The candidate has to handle tie-up banks. * Regularly visiting all the branches across the territory * To build relationships with existing customer * Lead Closing * Handle the walk-in customer through tie-up Banks. * 100% lead provide Required Candidate profile * Qualification : Graduate * Experience : Min 1+ year of any Sales / Banking / Finance / Insurance sector * Age criteria : 21 to 37 Years * Good Communications Skills * Fresher's Can't Apply

SUMMARY Our client is IT MNC part of one of the major insurance groups based out of Germany and Europe. The Group is spread across 40 countries worldwide, with Over 60,000 employees, focusing mainly in Europe and the Asian subcontinent. Our client offers a comprehensive range of insurances, pensions, investments and other varied financial services by focusing on all cutting edge technologies majorly on Cloud, Digital, Robotics Automation, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate the customers future needs around the globe through supporting millions of internal and external customers with state of-the-art IT solutions to everyday problems & dedicated to bringing digital innovations to every aspect of the landscape of insurance. Designation: Senior Business Analyst - Insurance Qualification: Skillset: Strong Exp in insurance domain , complemented by business analytical skills and effective communication abilities. Exp: 5 - 8 Years Location: Hiranandani Gardens - Powai,Mumbai Mode of Work: Work from Office Requirements Skills & Competencies: Very good skills about structured requirements analysis Good knowledge about data integration processes IREB experience and good Knowledge of IREB standards Good expertise in UML notation and usage of Enterprise Architect Very good technical competence and experiences in data integration architecture Experience in dealing with the implementation of business logic Experienced in all common MS-Office products, Confluence, Enterprise Architect and JIRA Basic knowledge about data streaming middleware with a focus on requirements engineering (IREB) Business fluent English, written and spoken Education/Qualification: 5+ years’ experience as a Business Analyst with strong exposure in Insurance projects IREB CPRE Certificate preferred University or technical college degree with a focus on insurance, mathematics, economics, business informatics, computer science

Role: Process Lead/Assistant Manager Exp: 6+ years Team Handling Experience Must Skills: Good excel knowledge Budget: 14 LPA Qualification: Graduate Shift : US Shifts(9:30PM-7AM) Location: Bangalore

Role: Process Lead/Assistant Manager Exp: 6+ years Must have : 401K DC/DB record keeping operations & US Retirement Experience. Package : 14 LPA Qualification: Graduate Shift : US Shifts(9:30PM-7AM) Location: Bangalore

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Business Transformation Projects Six Sigma Business Excellence Adaptable and flexible Agility for quick learning Commitment to quality Ability to work well in a team Prioritization of workload Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

We are hiring for the below open role, please go through the below job description for the same: Job Description: Manage operations across Life & Pension sub-processes including PRSA, ARF, S&I, Claims, and Servicing. - Lead domain-specific Centers of Excellence (CoEs) for New Business and Servicing . - Ensure process adherence, SOP compliance, and quality assurance across delivery teams. - Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie). - Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness. - Support transition activities including KT, ramp-up, and monitored production. - Implement process improvements and automation opportunities to enhance efficiency. Qualifications & Experience -8 + years in insurance operations with domain specialization in Life & Pensions. - Experience in managing teams across multiple locations and process areas. - Strong understanding of Irish regulatory landscape and insurance product lifecycle. - Exposure to transformation tools and automation platforms. - Experience in training, SOP development, and compliance audits. Skills - Domain expertise in Life & Pension operations - People and process management - Quality and compliance orientation - Strong analytical and communication skills Interested candidates can share their updated resume on the below email ID: Garima-si@hcltech.com

Seeking a Payroll Specialist to handle payroll, statutory compliance, and reporting. Ensure timely, accurate processing, support employees with queries, and maintain adherence to PF, ESI, TDS, and other statutory requirements.

Job Title: Assistant Sales Manager Job Summary: We are seeking a highly motivated and results-driven sales professional to join our team at HDFC Life. The ideal candidate will have a minimum of 0.6 year of sales experience, a proven track record of achieving sales targets, and excellent communication skills. Key Responsibilities: Manage front line sales of Retirement and Pension solutions to corporate, retail and individual retirees. Develop and maintain partnerships and alliances to drive sales. Provide financial consulting services to clients. Manage stakeholders and build strong relationships. Sell Retirement and Pension solutions to corporate, retail and individual clients Develop and implement sales strategies to achieve business objectives. Analyse market trends and competitor activity. Collaborate with cross-functional teams to drive business growth. Identify and capitalize on new business opportunities. Meet and exceed sales targets. Develop and maintain knowledge of Retirement and Pension products and services. Desired Skills and Experience: 1. Minimum 0.6 year of sales experience in the insurance industry or a related field (BFSI) 2. Proven sales track record, with a consistent achievement of sales targets. 3. Excellent communication and interpersonal skills 4. Strong product knowledge and understanding of insurance products and concepts. 5. Ability to work in a fast-paced environment and adapt to changing circumstances. Education: 1. Graduation in any discipline from a recognized university. What We Offer: 1. Competitive salary* and incentives. 2. Opportunities for career growth and development. 3. Comprehensive training programs* to enhance sales skills and product knowledge. 4. Recognition and rewards* for outstanding performance. If you are a motivated and results-driven sales professional looking for a challenging and rewarding role, please apply with your resume and a cover letter. Drop your CV at tiwarianubhav574@hdfclife.com OR Whatsapp at 7388625874

Job Title: Assistant Sales Manager Job Summary: We are seeking a highly motivated and results-driven sales professional to join our team at HDFC Life. The ideal candidate will have a minimum of 0.6 year of sales experience, a proven track record of achieving sales targets, and excellent communication skills. Key Responsibilities: Manage front line sales of Retirement and Pension solutions to corporate, retail and individual retirees. Develop and maintain partnerships and alliances to drive sales. Provide financial consulting services to clients. Manage stakeholders and build strong relationships. Sell Retirement and Pension solutions to corporate, retail and individual clients Develop and implement sales strategies to achieve business objectives. Analyse market trends and competitor activity. Collaborate with cross-functional teams to drive business growth. Identify and capitalize on new business opportunities. Meet and exceed sales targets. Develop and maintain knowledge of Retirement and Pension products and services. Desired Skills and Experience: 1. Minimum 0.6 year of sales experience in the insurance industry or a related field (BFSI) 2. Proven sales track record, with a consistent achievement of sales targets. 3. Excellent communication and interpersonal skills 4. Strong product knowledge and understanding of insurance products and concepts. 5. Ability to work in a fast-paced environment and adapt to changing circumstances. Education: 1. Graduation in any discipline from a recognized university. What We Offer: 1. Competitive salary* and incentives. 2. Opportunities for career growth and development. 3. Comprehensive training programs* to enhance sales skills and product knowledge. 4. Recognition and rewards* for outstanding performance. If you are a motivated and results-driven sales professional looking for a challenging and rewarding role, please apply with your resume and a cover letter. Drop your CV at tiwarianubhav574@hdfclife.com OR Whatsapp at 7388625874

This Opportunity is with Leading Insurance Firm in Vikhroli, Mumbai Roles & Responsibilities: Experience of Employee Benefits in Insurance domain Processing of Monthly/Weekly/Daily request for addition/deletion/correction of employee for all accounts Prepare premium calculation and ensure master file is consistently updated and maintained Check and maintain Cash Deposit trail balance Ensure issuance of E-cards in timely manner Book the revenue on the system, ensuring all the transactions are accurately recorded and aligned with the clients requirements Holds Technical Expertise in Policy Types and Wordings Understanding of best practices in business processes and quality assurance. Commitment to maintaining confidentiality and handling sensitive information appropriately. Willingness to continuously learn and develop new skills to enhance audit effectiveness. Interested candidates can share their updated CV at yogita@topgearconsultants.com

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Ability to establish strong client relationshipAbility to handle disputesAbility to meet deadlinesAbility to perform under pressureAdaptable and flexible Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

SUMMARY Job Title: Barista Gender: Male Job Summary: We are looking for a skilled and presentable Barista to join our team. The ideal candidate should have hands-on experience in preparing a variety of coffee beverages and demonstrate proficiency in latte art. A background in Gulf countries is preferred. Key Responsibilities: Prepare and serve a range of coffee drinks, including espresso-based beverages. Perform daily barista duties with attention to quality and consistency. Create latte art and maintain beverage presentation standards. Maintain cleanliness and organization of the work area. Requirements Requirements: Minimum of 2 years of barista experience. Prior Gulf experience is preferred. Must have a professional and pleasant appearance. Ability to communicate in English is required; Arabic is an advantage. Benefits Compensation & Benefits: Salary: 150 180 (currency to be confirmed) Accommodation provided Meals included Working Hours: 11 hours per day Days Off: 2 per month (to be discussed during the interview)

JOB DESCRIPTION DEPARTMENT Actuarial ERM REPORTING POSITION L5 WORK LOCATION Goregaon (East), Mumbai. Corporate office KEY RESPONSIBILITIES Weightage Experience analysis Evaluating the Mortality Experience for both Individual and Group business. Calculating the persistency rates to track policyholder retention. Preparing the Enterprise Risk Management Committee deck highlighting the key risks which are currently faced by Kotak Life. Collaborating with the Valuation and Shareholder Reporting teams to establish actuarial assumptions for mortality, lapse, surrender, and paid-up experience. Drafting Chapter 3 (Analysis of Experience) for the Appointed Actuary’s Annual Report. Preparation of the Report on Persistency to be sent to IRDA. TOTAL 100% REQUIRED QUALIFICATION AND SKILLS Having 5 years + of experience in the actuarial team of a Life Insurer. Successful completion of 7-11 actuarial exams from either the Institute and Faculty of Actuaries (IFoA) or the Institute of Actuaries of India (IAI). Proficient in Excel and Access Familiarity with DCS, SQL and VBA would be an added advantage

We are looking for a highly skilled and experienced Medical Data Abstractor to join our team at Omega Healthcare Management Services Pvt. Ltd., located in Chennai I. The ideal candidate will have 2-4 years of experience in the field. Roles and Responsibility Accurately and efficiently abstract medical data from various sources. Maintain confidentiality and adhere to HIPAA guidelines when handling sensitive information. Collaborate with team members to achieve project goals and objectives. Develop and implement effective data abstraction processes to improve quality and productivity. Identify and resolve errors or discrepancies in data abstraction. Participate in ongoing training and professional development to stay current with industry trends and best practices. Job Requirements Strong knowledge of medical terminology and concepts. Excellent analytical and problem-solving skills with attention to detail. Ability to work independently and as part of a team. Effective communication and interpersonal skills. Familiarity with CRM/IT enabled services/BPO industry is an advantage. Strong organizational and time management skills with the ability to meet deadlines. Experience working with medical data abstraction software and tools. Ability to adapt to changing priorities and deadlines in a fast-paced environment.

What would you do? Tower: UK Life and Pensions- Management Requirement Results-driven operations professional with over 8 years of experience in the UK Life, Pensions and Investment domain, specializing in Policy Administration. Proven ability to manage end-to-end service delivery, lead high-performing teams, and drive operational improvements. Candidates with equivalent experience in U.S. retirement services will also be considered. What are we looking for? Skillset: Bachelor s degree in any discipline. • Experience in Life and Pensions Services, with a proven track record of successfully managing and leading teams. • Strong leadership skills, with the ability to motivate and inspire team members. • Excellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiences • Strong analytical and problem-solving skills, with the ability to identify and resolve operational issues. • Knowledge of operational best practices, including quality control, performance management, and process improvement. • Proficient in MS Office applications Word, Excel & PowerPoint • Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously. • Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork. Key Skills and Experience: • Policy Administration Expertise: Strong background in managing complex processes within the UK Life and Pensions sector, ensuring accurate and timely administration of insurance policies. • People Management: Over 5 years of experience leading teams of 2030 professionals, with a focus on performance management, team engagement, and fostering a culture of accountability and continuous improvement. • Process Transition & Remote Delivery: Hands-on experience with remote process transitions, including planning, execution, and stabilization, while maintaining delivery excellence. • Operational Reporting & Metrics: Proficient in managing and analyzing key process metrics such as SLA adherence, Turnaround Time (TAT), Quality, Average Handling Time (AHT), Not in Good Order (NIGO), and Root Cause Analysis (RCA). • Leadership in Critical Situations: Demonstrated ability to lead teams through challenging scenarios, ensuring business continuity, staff motivation, and consistent service quality. • Process Improvement & Controls: Skilled in identifying process gaps and implementing enhancements to optimize performance, strengthen controls, and improve reporting accuracy. Roles and Responsibilities: • Team Leadership & Performance Management: Lead and manage a team of operations professionals by assigning tasks, tracking progress, providing real-time coaching and feedback, and conducting performance evaluations to drive individual and team success. • Process Oversight & Calibration: Leverage domain expertise to assess team output, support process calibrations, and ensure consistent application of best practices across operations. • Training & Compliance: Supervise and train team members to ensure adherence to organizational policies, procedures, and quality standards. Monitor compliance with internal controls and external regulations. • Customer Relationship Management: Act as a primary point of contact for escalated issues. Resolve complex customer queries efficiently, ensuring a high level of satisfaction and relationship retention. • Regulatory Adherence: Ensure all operational activities comply with applicable legal, regulatory, and contractual requirements, minimizing risk and supporting audit readiness. • Reporting & Continuous Improvement: Prepare and deliver reports and presentations on key performance metrics, operational trends, and improvement opportunities. Recommend and implement solutions to enhance efficiency, accuracy, and service delivery. • Cross-Functional Collaboration: Work closely with departments such as Quality, Training, HR, IT, and Compliance to ensure seamless integration of operations with broader business objectives and functions. Any Graduation