Senior Business Development Executive (BBN)

• Purpose
  

• Key Responsibilities
  

Responsibilities

Strategic

• Work closely with the Regional Sales Head, Regional Operations Head – Air Operations & Ground Operations to develop the overall channel partner development strategy in line with the overall organizational strategy
• Drive identification of opportunities where channel partners can be introduced, with the aim of revenue generation and expansion of the geographical reach of Blue Dart services
  

Financial

• Ensures the additions to RSP's, Consolidators, FCCs, etc. on a regular basis and analyze the financial benefits derived from the same
  

Operational

• Support in the development of Standard Service Level Agreements (SLAs) for Regional Service Participants(RSPs) and work closely with the Legal team to develop contracts for them
• Drive identification of channel partners through field visits, references, etc. and take inputs from operations and sales team in all locations for the same
• Drive the empanelment of channel partners as per the defined process, along with relevant departments
• Together with Regional Operations Head support setup of RSPs in terms of facilities planning, facilities design, branding, initial operations planning & support, etc.
• Drive and develop initiatives to enhance revenues from other channel partners like FCCs, OSCs and Consolidators
• Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. generated from them on a regular basis and take corrective actions, if any
  

People

• Provide direction, guidance and support to subordinates to help them discharge their duties effectively
• Monitor the performance of subordinates on a continuous basis to identify key performers and mentor and coach them effectively
• Key Result Areas and Key Performance Indicators
  

S. No

Key Result Areas

Key Performance Indicators

• Support expansion into Tier 2 and Tier 3 cities as per plan (in terms of timely identification and empanelment of RSPs, FCCs, Consolidators etc)
• Drive activities related to setup of channel partners (from a sales point of view) as per defined timelines
  

• Revenues from channel partners (RSPs, FCCs, Consolidators, OSCs)
• Revenues from new RSPs
  

• Conduct/ delivery of sales training programs for indirect employees (i.e. employees in channel partners) as per plan
• Conduct of training/ capability building programmes for indirect employees (i.e. employees in channel partners) for rollout/ launch of new products or new processes
• % coverage of indirect employees (i.e. employees in channel partners) (as per plan) in terms of conduct of sales training programmes
  

• Adherence to Performance Management system timelines and guidelines
  

• Employee Satisfaction Score of employees in the team
• % attrition in the team