Senior Business Analyst [T500-19310]

About FM:

FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.

FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better.

Role Title: Senior Business Analyst

Position Summary:

The Senior Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of existing enterprise business applications. This position is the second of four levels within the Business Analysis job family.

Job Responsibilities:

• Participates in system requirements definition, testing, training, implementation, and support of enterprise wide business applications.
• Solicits business requirements through interviews, workshops, and/or existing system documentation or procedures. Uses industry standard analysis techniques to uncover business requirements, such as data flow modeling, use-case analysis, and workflow analysis.
• Documents the results of analysis activities using the appropriate templates and tools.
• Makes recommendations regarding necessary changes on deliverables expected from other groups.
• Works with other development groups to ensure an integrated business solution.
• Assumes the responsibility of project manager for projects that are limited in scope and are, generally, modifications to an existing application.
• Demonstrates a clear understanding of FM’s business and business processes.

Skill and Experience:

• 3-5 years of Experience Required to Perform Essential Job Functions

Additional Experience Qualifier (optional):

• 4+ years of general business analysis experience.

TECHNICAL KNOWLEDGE:

• Strong knowledge of techniques and tools utilized in functional design, data analysis, and data flow diagramming.
• Knowledge of FM's current/planned technological environment and the appropriate technologies, tools, and techniques used to solve business problems.

TECHNICAL SKILLS

• Experience gathering requirements, functional design, and working with business processes.
• Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation.

SOFT SKILLS

• Proven ability to multitask and establish priorities.
• Excellent interpersonal, oral/written communication and organizational skills.

Must Have Skills:

• Communication, collaboration, and analytical skills with experience in business process modeling and data analysis
• Document and manage requirements throughout the product lifecycle using Agile methodologies
• Cross-functional teaming across all organizational levels
• Problem-solving mindset with a willingness to learn, experiment, and adapt
• Intermediate proficiency in Excel and PowerPoint for analysis and presentations

Education and Certifications:

• Bachelor degree required. MBA preferred.

Work location: