Senior Branch Manager

Job Summary: As a Branch Manager at the Educational Institute, you will be responsible for overseeing the daily operations, administration, sales, and academic performance of the branch. Your role will involve managing staff, ensuring student satisfaction, meeting business targets, and maintaining high educational standards. Key Responsibilities: - Operations Management: - Oversee day-to-day operations of the branch. - Ensure smooth functioning of academic and administrative activities. - Maintain facilities and resources to support a conducive learning environment. - Sales & Marketing: - Plan and implement strategies to achieve admission targets. - Conduct seminars, workshops, and community outreach programs. - Coordinate with marketing teams for local promotions and lead generation. - Academic Oversight: - Ensure curriculum delivery meets institutional standards. - Collaborate with academic coordinators and faculty. - Monitor student progress and resolve academic issues promptly. - Team Management: - Recruit, train, and manage branch staff. - Set goals and conduct performance reviews. - Foster a positive and motivated team culture. - Customer Service: - Address inquiries, complaints, and feedback from students and parents. - Ensure a high level of student and parent satisfaction. - Maintain relationships with alumni and the local community. - Reporting & Compliance: - Maintain records of admissions, attendance, fees, and other operational data. - Prepare regular reports for senior management. - Ensure compliance with all institutional and regulatory guidelines. Qualifications & Requirements: - Bachelors degree in Education, Business Management, or a related field (Masters preferred). - 5+ years of experience in educational management or a similar role. - Strong leadership, communication, and interpersonal skills. - Proven ability to meet sales/admission targets. - Excellent organizational and problem-solving abilities. - Proficiency in MS Office and familiarity with ERP or CRM tools. Preferred Skills: - Background in the education or training industry. - Multilingual proficiency is a plus. - Understanding of local education trends and student needs.,