Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Noida
>
PwC Service Delivery Center
>
Senior Associate_Adobe Campaign Dev_Application Technology

Senior Associate_Adobe Campaign Dev_Application Technology

PwC Service Delivery Center

5 - 8 years

7 - 10 Lacs

Noida

Posted:2 weeks ago| Platform:

Apply

Skills Required

Procurement Change management Business transformation Data management Performance management Analytical Consulting Account management Portfolio management Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

& Summary

A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .

& Summary A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change.

Responsibilities

1. Account Prioritization & Portfolio Management Strategically prioritize accounts based on business impact, lifecycle stage, engagement level, and potential for growth. Use a tiered engagement model to balance hightouch and lowtouch accounts, ensuring proactive support and responsiveness to escalations. 2. Business Value Realization Lead value realization initiatives by aligning Adobe solutions with customer KPIs and business objectives. Conduct regular business reviews to showcase ROI, usage trends, and strategic recommendations. 3. Stakeholder Collaboration Collaborate with internal stakeholders (Sales, Product, Engineering, Support) to resolve issues, align on customer goals, and deliver seamless experiences. Navigate complex stakeholder dynamics, ensuring all voices are heard while guiding the group toward a consensusdriven, businessaligned decision. 4. Change Management & Relationship Continuity Manage transitions when key customer contacts (POCs) leave by proactively engaging new stakeholders, ensuring continuity, and reestablishing trust and alignment. Act as a trusted advisor during organizational changes, helping customers maintain momentum and confidence in Adobe s partnership. 5. Renewal & Retention Strategy Own the renewal process by identifying risk signals early, reinforcing value, and aligning with procurement and executive sponsors.

Implement tailored renewal strategies based on account health, usage data, and stakeholder engagement. 6. Escalation Management Handle simultaneous escalations from both hightouch and lowtouch accounts by triaging based on urgency, impact, and strategic importance. Leverage internal resources and communication frameworks to ensure timely resolution and customer satisfaction.

Mandatory skill sets

5+ years of experience in Customer Success, Account Management, or Consulting, preferably in SaaS or digital analytics. Excellent communication, negotiation, and stakeholder management skills. Analytical mindset with the ability to interpret data and drive strategic decisions. Proven ability to manage multiple priorities and thrive in a fastpaced environment

Preferred skill sets

Good to Have Analytical mindset with the ability to interpret data and drive strategic decisions. Proven ability to manage multiple priorities and thrive in a fastpaced environment.

Years of experience required

58 Years

Education qualification

B.E. / B.Tech / MBA. All qualifications should be in regular fulltime mode with no extension of course duration due to backlogs

Education

Degrees/Field of Study required Master of Business Administration, Bachelor of Engineering

Degrees/Field of Study preferred

Required Skills

Customer Success

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}

More Jobs at PwC Service Delivery Center

Senior Associate SAP SD Enterprise APPS SAP Bangalore

Bengaluru

5 - 10 yrs

INR 10 - 11 Lacs

Senior Associate-Data Engineer

Mumbai

2 - 4 yrs

INR 4 - 6 Lacs

Associate_ GTM_Strategy&_ Advisory

Gurgaon

Experience: Not specified

INR 14 - 19 Lacs

Senior Associate_Oracle EPM FCCS_ D&A _Advisory

Bengaluru

4 - 8 yrs

INR 8 - 12 Lacs

IN-Senior Associate Azure Dot net

Bengaluru

5 - 9 yrs

INR 10 - 15 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

PwC Service Delivery Center

IT Services and IT Consulting

New York NY

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Associate_Adobe Campaign Dev_Application Technology