Senior Associate

Company Description

WNS, part of Capgemini, is a global leader in intelligent operations and transformation, powered by Agentic AI. With a client base of over 700+ organizations across industries, WNS leverages its expertise in technology, analytics, and process innovation to deliver digitally-led transformative solutions. The company provides a wide range of services including customer experience, finance and accounting, human resources, procurement, and data-driven analytics to support strategic business growth. WNS employs 66,000+ professionals across 64 delivery centers worldwide, offering extensive global support and industry-specific solutions.

Role Description

This is a full-time, on-site role for a Senior Associate at our Vishakhapatnam location. The Senior Associate will be responsible for executing organizational tasks with a focus on process management, problem-solving, and supporting team goals. Daily responsibilities may include handling customer interactions, preparing reports, analyzing data, collaborating with cross-functional teams, and ensuring compliance with operational standards.

Qualifications

• Proficiency in managing processes, workflows, and ensuring operational efficiency.
• Strong analytical thinking with the ability to conduct data analysis and offer actionable insights.
• Excellent communication and interpersonal skills to collaborate effectively with team members and stakeholders.
• High attention to detail with the ability to identify and address issues promptly and accurately.
• Proficiency in relevant technical tools and platforms; familiarity with data analytics tools is a plus.
• Adaptability to dynamic environments and the ability to thrive in a fast-paced setting.
• A bachelor's degree in a relevant field such as Business Administration, Finance, or a related discipline is preferred.
• Work experience in a shared services or operational environment is advantageous.