Senior Associate - Crossborder Sales

Inside Sales Specialist

Key Responsibilities:

• Proactively scout and identify potential clients through outbound calls, emails, and research.
• Respond to inbound leads and understand customer shipping needs and requirements.
• Promote and sell international courier and cross-border logistics services to SMEs and corporates.
• Achieve monthly and quarterly sales targets in terms of volume and revenue.
• Conduct product presentations, online demos, and webinars for prospective clients.
• Build and maintain a healthy sales pipeline and regularly update CRM systems.
• Develop a deep understanding of the international logistics market and customer pain points.
• Collaborate with internal operations, support, and training teams to ensure smooth client onboarding and issue resolution.
• Maintain strong relationships with prospects and existing clients to maximize retention and upselling opportunities.

Requirements:

• Minimum 2 years of experience in

  Inside Sales

  or

  Business Development

  , preferably in

  logistics or international courier services

  .
• Proven track record in cold calling, lead generation, and closing deals over the phone or video calls.
• Strong communication and interpersonal skills with a customer-first approach.
• Ability to research and identify key stakeholders in target companies.
• Comfortable working with productivity tools and conducting web-based presentations.
• Self-motivated with strong organizational skills and ability to manage time effectively.

Nice to Have:

• Bachelor’s degree in Business Management or a related field.
• Experience using CRM tools such as Salesforce or similar platforms.
• Understanding of global shipping, express courier solutions, and cross-border trade dynamics.