Senior Analyst - Production / Application Support (Dot Net / JAVA/ DDS/ J2EE) l Contract

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Job Purpose

To deliver information technology solutions that meet business and functional requirements by converting business needs into technical specifications, and managing delivery and post-implementation maintenance activities.

Key Responsibilities

• Conduct development based on user requirements, project needs, and emerging technologies.
• Develop IT solutions with a focus on system performance and reliability.
• Prepare and verify production transfer documentation.
• Monitor applications to ensure optimal system resources for production standards.
• Coordinate with internal teams for SIT, UAT support, and Production Rollout.
• Perform root cause analysis (RCA) for production issues and gather relevant logs for investigation.
• Engage with vendors for issue resolution when required.
• Deploy bug fixes in test environments and conduct SIT.
• Facilitate user testing and promote changes to production.
• Coordinate with DBAs for re-indexing activities as per system requirements.
• Work with associated teams for Security/OS/DB patches in development environments.

Operating Environment & Collaboration

• Work as part of a development/implementation team (including offshore) on assigned tasks and IT initiatives.
• Coordinate with team members and functional teams, providing oversight for offshore deliverables.
• Participate in shadowing, training, and knowledge transfer activities.
• Adhere to information controls, security frameworks, and change/incident management processes.
• Provide administrative support including meeting coordination and activity reporting.

Problem Solving

• Break down complex issues to identify key information and options.
• Collaborate with others to develop permanent solutions.
• Investigate defects and understand their root causes.
• Interpret and resolve user support issues.
• Perform root cause analysis and recommend solutions to system/process obstacles.

Decision Making Authority

• Design functional solutions to meet business requirements.
• Prepare and maintain system documentation.
• Exercise judgment to choose the best options for timely results.
• Escalate concerns affecting deliverables as needed.

Knowledge, Skills & Experience

• 5–8 years of programming and support experience, with at least 5 years in the Banking domain.
• Knowledge of Payments/Corporate Online Banking domain.
• Proficiency in Unix, Oracle, PL/SQL, and SQL Server.
• Strong Core Java skills with experience integrating external systems (DB, Web Services, CRM).
• Experience with Apache/Tomcat or similar web servers.
• Knowledge of J2EE/JRE, client browsers, and configurations.
• Familiarity with Mobility Solutions is a plus.
• Ability to review and understand system documentation.
• Excellent verbal and written communication skills.
• Ability to multitask in a dynamic environment.
• Bachelor’s degree in Computer Science or equivalent.

Position-Specific Requirements – Corporate Online Banking (Titan)

Skills - Knowledge Level - Must /Optional

Oracle 11g, SQL Server - Moderate - Must

XML, SOAP, Web Services - Moderate - Must

Apache/Tomcat or similar - Moderate - Optional

Banking Domain Experience - Min. 1 year / 1 full project implementation - Must

Compensation - Maximum up to INR 16LPA .

Note: Independent contractors with their own firm are not encouraged to apply for this role. This is a fully salaried role under the payroll of Dautom IT Consultants