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We are seeking a talented individual to join our Fiduciary team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office Analyst /Senior Analyst - Fiduciary We are seeking a dedicated individual to manage the accounting of a Fiduciary portfolio for Clients, Insurers, or Third Party agents (Commission Agents). The successful candidate will be responsible for the collection and settlement of premiums and claims, as well as resolving insurance-related queries. Key Responsibilities will include timely delivery of the routine task expected on the accounts/portfolio assigned Ensuring highest proficient handling as per Fiduciary procedures and accuracy for the accounts assigned. Maintain minimum Productivity standard. Liaising with clients and Insurers. Debt collection and Outward credit due to the account holder. Responsible for driving key KPI Financial metrics like unmatched cash, Income exposure, etc Respond to queries raised within 24hours or earlier (refer any technical query to senior member for support). Credit Control (Legacy, Collection of Inward premium, reinsurance recoveries, Inter Company Reconciliation, etc) We will count on you for: To ensure timely delivery of the routine task expected on the accounts/portfolio assigned Expect a basic standard on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Reconciling cash received and seeking support if technical involvement. Reconciliation fundamentals using Insurance policy details. Ensure adherence to policies & procedures as per organization’s standards and laid out SOPs Review of Process manual and seek clarity where required Driving unallocated cash numbers down and escalating when you foresee a challenge Ensuring upto date notes on outstanding revenue balances What you need to have: Knowledge of general Insurance principles, terminologies used, insurance process flow and ability to convincingly speak to them. Knowledge of credit control Advanced Excel knowledge Basic Math understanding Graduate (Commerce preferable) 1-3 of experience in operations in financial services or offshore processing organizations Knowledge of Insurance related credit control or Insurance background What makes you stand out? Analytical ability Communication: Verbal as well as Written Planning and Organizing MS Office skills: Excel proficiency to be above basic Precision based approach Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. 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