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2COMS Consulting Pvt. Ltd.
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Senior Administrator - IT Operations

Senior Administrator - IT Operations

2COMS Consulting Pvt. Ltd.

3 years

0 Lacs

kolkata west bengal india

Posted:5 days ago| Platform:

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Skills Required

management cybersecurity audits data networking service drive monitoring network stability controls support training backup testing planning procurement software technology risk security compliance saas wan vpn aws azure troubleshooting analysis escalation negotiation optimization

Work Mode

On-site

Job Type

Full Time

Job Description

Senior IT Administrator

3 years of experience

hands-on problem solver

Job Location:

Employment Type:

Qualification:

Joining:

Key Responsibilities

Infrastructure Monitoring & Uptime Management

Monitor business uptime, network stability, servers, internet, and cloud services.
Ensure proactive monitoring to minimize downtime and service disruptions.
Mentor Team to manage user accounts, permissions, and access controls across systems.

Service Delivery

Support the IT Administration team, ensuring proper handling and closure of incident/service tickets within defined TAT.
Conduct periodic performance reviews, audits, and training sessions to improve IT team productivity and quality assurance.
Provide guidance on escalated technical issues and day to day bottlenecks.

Business Continuity & Disaster Recovery

Manage data lifecycle processes including backup, archival, and recovery strategies.
Responsible for implementing and testing Business Continuity Planning (BCP) and Disaster Recovery (DR) processes.

Vendor & Cost Management

Oversee IT vendor management, procurement and financial settlement of service providers, hardware, software vendors and cloud partners.
Optimize technology and cloud service costs while ensuring service quality.

Cybersecurity & Infrastructure Enhancement

Implement robust online infrastructure and cybersecurity frameworks.
Conduct risk assessments, audits, and periodic security reviews.
Ensure compliance with IT security and organizational policies.

Asset & Knowledge Management

Ensure accurate IT Asset Management protocols are implemented by the IT Team for all organizational assets.
Conduct IT awareness and technology training programs for employees.
Coordinate with organizational stakeholders on improvement and adoption of new technologies.

Key Skills & Competencies

Strong expertise in
Technical endpoint management, SAAS product and services management, networking (LAN/WAN/VPN), with experience in handling on cloud platforms (AWS/Azure/GCP)
.
Hands-on experience and practical knowledge in
Incident management, IT policy implementations, disaster recovery, and cybersecurity best practices
.
Ability to manage and mentor IT support/admin teams.
Strong Time and Task management with a closure oriented approach
Strong troubleshooting, root cause analysis, and escalation management.
Knowledge of IT compliance, audits, and governance.
Excellent vendor negotiation and cost optimization skills.

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2COMS Consulting Pvt. Ltd.

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Senior Administrator - IT Operations