Senior Administrator & Donor Communications Specialist

Tripura Foundation is a humanitarian nonprofit founded by Dr. Baskaran Pillai with a mission to uplift underserved children and communities through education, food security, emotional resilience, and life-enrichment programs. Our initiatives, including HOPE Learning Centers,

Million Meals of Hope, and global compassion outreach transform lives by enabling dignity, opportunity, and empowerment.

As we grow into a more AI-empowered and globally integrated nonprofit, we are looking for

team members who are:

• Ambitious, curious, and excited about using AI tools
• Eager to learn, improve, and modernize workflows
• Committed to excellence, compassion, and measurable impact

If you thrive in a mission-driven environment and aspire to use both heart and technology to

uplift humanity, this role offers a meaningful path.

Position Summary

The Senior Administrator & Donor Communications Specialist supports the smooth

functioning of Tripura Foundations administrative operations while leading donor

communications and stewardship efforts.

This role requires:

• Flawless English communication (written & spoken)
• Strong administrative discipline
• Genuine care for donors
• A willingness to learn quickly and use modern tools and AI to support efficiency

Key Responsibilities

A. Administrative Leadership

• Manage day-to-day administration for Tripura Foundation.
• Maintain accurate records: donor data, receipts, program documents, sponsorship logs,

and communications.

• Prepare schedules, documentation, summary reports, and internal coordination notes.
• Support logistics for site visits, donor events, and program activities.
• Ensure confidentiality, precision, and adherence to organizational procedures.

B. Donor Communications & Stewardship

• Communicate with donors using impeccable Western English warm, clear,

professional, and emotionally intelligent.

• Draft donor correspondence: impact updates, acknowledgment letters, renewal

messages, holiday messages, and sponsorship reports.

• Share child updates, stories, photos, and program developments in a timely, accurate

manner.

• Track donor life cycles: new donors, recurring donors, sponsorship renewal, follow-ups,

gratitude messages.

• Maintain donor communication trackers and follow-up plans.

C. Documentation & Reporting

• Compile monthly, quarterly, and yearly donor reports.
• Maintain organized documentation using Google Drive, spreadsheets, and CRM tools.
• Ensure accuracy and consistency across all outgoing donor communication and data.

D. Collaboration & Cross-Team Coordination

• Work closely with the U.S. and India leadership teams on donor engagement and

reporting.

• Liaise with HOPE Center coordinators for updates on students, activities, and photos.
• Coordinate with finance teams to ensure timely donation receipts and reconciliations.
• Support the creation of SOPs, templates, communication guidelines, and improved

donor processes.

Required Skills & Qualifications

MUST-HAVE — Non-negotiable

• Excellent written and spoken Western English (clear, natural, and polished —

absolutely essential)

• High level of professionalism and emotional sensitivity in donor interactions

Core Requirements

• Bachelor’s degree (administration, communications, social work, business, or related

fields preferred)

• 3–5 years of experience in administration, communications, donor relations, or nonprofit

management

• Strong writing skills
• Quick learner able to adapt to new systems, AI tools, and workflows
• Comfortable using tools such as:

Kindful (or similar donor-management platforms)

ClickUp (or similar project management tools)

Google Drive / Sheets / Docs

Email, WhatsApp, and communication tools

• Very strong organizational skills and attention to detail
• Ability to multitask across administration, donor care, reporting, and coordination
• Alignment with Tripura Foundation’s humanitarian mission

Preferred Traits

• Compassionate and service-oriented
• Detail-oriented and process-driven
• Respectful, discreet, and diplomatic
• Proactive with strong follow-through
• AI-curious and eager to continuously improve workflows
• Ability to collaborate across cultures and time zones

We prefer candidates who can join us immediately and on short notice, not more than 10 days

Interested candidates can send their resumes to