Senior Accounts Receivable Analyst

About Us :

As part of our Booking Holdings India team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

Role Overview :

Responsibilities :

• Post all incoming cash payments from customers (direct debit , bank transfer payments and Payment Service Providers ) and ensure accurate and timely allocation adhering to our SLAs, rectifying any allocations or process issues that may occur.
• Address any system, operational and external issues as and when they occur owning the end to end process
• Timely allocate the payments coming for Payment Service Providers Globally and reconcile the dedicated GL
• Set up and maintain appropriate records and files concerning customer remittance and accounts receivable posting transactions, perform the GL reconciliations.
• Organize and update the training plan and also the onboarding plan for new joiners within the team
• Act as an operational support mechanism for the AR Team Leader ; Support the TL/Manager to oversee the daily core activities and procedures , provide coaching and assist on individual and collective team projects within the team .Identify the knowledge gap and skill up AR .Share the knowledge and provide training to improve the performance .Assist the coaching team members over process improvement.
• Supports and collaborates with the members of the Transformation Team /Opex team regarding the continuous improvement initiatives /projects
• Ensure standard processes are adhered ,documented and updated in accordance with the compliance standards and guidelines and driven by the business need/change
• Process sub-team operations:
• Handling tickets from multiple OTC teams
• Reporting
• Ad hoc O2C tasks
• Good contact with banks, third party providers and correspondence with internal stakeholders at all levels
• Be back up of team lead
  

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