Senior Academic Counsellor

Role Overview

Senior Academic Counsellor - Sales

Key Responsibilities

1. Student Counselling

• Provide academic and career guidance to students and parents.
• Assess students’ interests, academic background, and goals to suggest suitable courses and pathways.
• Address queries related to programs, eligibility, outcomes, and career prospects.

2. Program Guidance

• Explain program structures, curriculum highlights, and learning outcomes clearly to students and parents.
• Stay informed about educational trends, new programs, and institutional policies.

3. Follow-Up and Conversion

• Engage with prospective students through regular follow-ups via calls, emails, and meetings.
• Support students in completing documentation and enrolment formalities efficiently.
• Maintain a proactive approach to achieving high conversion rates.

4. Target Achievement

• Meet and exceed monthly and quarterly enrolment and revenue goals.
• Develop and execute strategies to enhance admissions performance.

5. Collaboration

• Coordinate with faculty, admissions, and marketing teams to ensure seamless counselling and onboarding.
• Represent the institution in webinars, seminars, and other outreach events.

6. Record Maintenance

• Maintain accurate records of counselling interactions, enquiries, and conversions.
• Prepare and present periodic reports on counselling performance and outcomes.

Qualifications & Experience

• Bachelor’s degree in any discipline (Education, Management, or Psychology preferred).
• Experience in academic counselling, telesales, or the education sector is desirable but not mandatory.

Key Skills

• Excellent verbal and written communication.
• Strong interpersonal and relationship-building abilities.
• Goal-oriented with persuasive and negotiation skills.
• Empathetic and student-focused approach.