992 Secondary Research Jobs - Page 10

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Content Moderation.

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Content Moderation.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? This role will be part of the Treasury Applications Platform team, we are currently modernizing our platform, migrating it to GCP. You will contribute towards making the platform more resilient and secure for future regulatory requirements and ensuring compliance and adherence to Federal Regulations. Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline 11+ years of software development experience Ability to effectively interpret technical and business objectives and challenges and articulate solutions Experience with managing large teams and balance multiple priorities. Willingness to learn new technologies and exploit them to their optimal potential Strong experience Finance, Controllership, Treasury Applications Strong background with Java, Pyspark, SQL, Concurrency/parallelism, oracle, big data Cloud experience with GCP would be a preference Conduct IT requirements gathering. Define problems and provide solution alternatives. Create detailed computer system design documentation. Implement deployment plan. Conduct knowledge transfer with the objective of providing high-quality IT consulting solutions Support consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment. Under supervision participate in unit-level and organizational initiatives with the objective of providing high-quality and value adding consulting solutions. Understand issues and diagnose root-cause of issues. Perform secondary research as instructed by supervisor to assist in strategy and business planning. Minimum Qualifications: Strong experience with Cloud architecture Deep understanding of SDLC, background with Java , PL/SQL , GitHub, CI/CD Preferred Qualifications: GCP experience would be preferred Experience with large data processing systems Treasury Domain experience We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Arabic - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. This is a Work from Office RoleMust be open to working in a 24/7 environment.Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Arabic language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsIt may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities.Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. o What are we looking for oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team membersAdditional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts,Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance ReportingReporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis. Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance ReportingReporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.o The following skills are required to perform this role- Resilience:o Strong coping, emotional resilience, and stress-management skillso Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Communication Skills: o Excellent verbal and written communication skills to convey information clearly and concisely. This is a Work from Office Role Qualification Any Graduation

* Conduct primary & secondary research using qualitative & quantitative methods * Present findings through clear reports * Conduct telephone interviews with target respondents, ensuring adherence to survey protocols and guidelines. Office cab/shuttle

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Content Moderation.

Role: Market Research Experience: 1 - 4 Years. Location: Bangalore. (Work from office) Shift- 11 am to 8 pm Compensation - Upto 3.5 lpa Immediate Joiner Please share your resume to mousumi.tewary@marketstar.com Key Responsibilities Conduct thorough research to identify potential leads and compile accurate and comprehensive contact lists. Utilize various online resources, databases, and tools to gather relevant information on prospects. Identify and target key decision-makers within identified companies to expand the sales pipeline. Generate high-quality leads that align with the company's target market and ideal customer profile (ICP) Maintain and update the lead database, ensuring all information is accurate, current, and organized. Regularly clean and verify the integrity of the data to avoid duplications and outdated entries. Work closely with the sales and marketing teams to understand their requirements and provide lists that meet their criteria. Support sales campaigns by providing targeted lists and segmenting data as needed. Monitor the performance of the generated lists, tracking key metrics such as lead quality and conversion rates. Provide regular reports and insights on list-building activities and their impact on sales and marketing efforts. Stay updated on new tools and technologies that can enhance lead generation and data management efforts. Key Skills 3-5 years of experience in a lead generation, data management, or research-focused role. Proven track record of building and maintaining high-quality lead databases. Proficiency in using CRM systems such as Salesforce, HubSpot, or similar platforms. Familiarity with lead generation tools and software like LinkedIn Sales Navigator, ZoomInfo, Clearbit, etc. Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). Ability to utilize various tools and databases for data collection. Strong attention to detail to ensure the accuracy and completeness of collected data.

Job description (Freshers can also apply. It is a full time work from office job) Introduction At Blackridge Research & Consulting (www.blackridgeresearch.com), we seek & value people who can bring energy, enthusiasm, and learning aptitude to the workplace. Your motivation to succeed, thirst for knowledge, and desire to excel at work are a few things we look for, promote, and reward. Your job as Market Researcher entails understanding the goals and objectives of clients, conducting primary and secondary research and building market and projects' databases. Responsibility Your duties and responsibilities include but are not limited to Collecting and tracking projects data in the selected regions and industries. Building, updating, and maintaining databases (Global Project Tracker & Other Intelligence Hubs) using secondary and primary research Working as part of a team to deliver on client objectives, and be capable of developing databases and reports. Paraphrasing and restructuring written materials. Collecting and interpreting data Prioritizing tasks, time management, and ensuring timely communication with respect to project deliverables. Managing multiple tasks at the same time while meeting tight deadlines Supervising subordinates and ensuring that their work meets quality standards Requirements You should have excellent analytical & communication skills, a high degree of comprehension, good reading & writing abilities, and proficiency in Microsoft office You should possess strong critical-thinking and problem-solving skills You should be able to organize and self-manage, including effective scheduling, prioritization, and time management skills You should be excellent at finding, understanding, and interpreting data and have the ability to develop and present ideas to different audiences Education and experience requirements: A graduate or post-graduate degree 6 months to 2 years experience in the Market Research industry would be preferable Collecting and updating projects data independently Personal competencies: Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry or data outputs Demonstrates a can-do attitude Displays a resilient and adaptable style, remaining calm in demanding circumstances Willingness to contribute to the continued development of the team Keen interest in news, market events, and their implications You will be part of a company that encourages your professional growth and nourishes your skills & abilities. In your role as a market researcher, you will receive a competitive salary package and bonus as applicable. We are also accepting applications for this profile from market research analyst, data analyst, market research associate, and senior researcher. Job Types: Full-time, Permanent, Fresher Pay: 240,000.00 - 300,000.00 per year Benefits: Flexible schedule Health insurance Paid sick time Paid time off Work from home Schedule: Day shift Monday to Friday Supplemental Pay: Overtime pay Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Gachibowli, Hyderabad - 500032, Telangana: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Expected Start Date: 01/08/2025

Candidate should be willing to work in night shift from 10 pm to 7 am Work on financial data gathering/enrichment and being up-to-date on market trends in financial data, content and products. Extract required data set from input / source document related to assigned tasks into required output template / applications. Deliver on predefined team targets including delivering outcomes with high quality and excellence. Explore opportunities and provide ideas to improve the current processes using emerging technologies or lean tools. Collaborate effectively with technical and non-technical global stakeholders. Identify areas to extract faster, accurate and reliable data or documents. Keeping up-to-date knowledge of content sets to add value to end to end ratings process. Ensure reporting and visualization needs for research reports, dashboards.

Job description Role & responsibilities : Primary research through high-level interviews with industry experts (both telephone and face-to-face) Secondary intelligence gathering, including the collection and analysis of supporting statistics (e.g. macro-economic, trade, construction, etc.) Analyzing data to a high level of accuracy Writing insightful market reports with a high level of English Maintaining and expanding our network of contacts. Collect, clean, and preprocess large volumes of structured and unstructured data from various sources. Create and maintain dashboards, reports, and visualizations that effectively communicate data-driven insights to stakeholders. Develop and maintain data models, databases, and data systems to support data analysis and reporting needs. Preferred candidate profile A bachelor's or master's degree, preferably in a business related or technical field At least two years experience of working in a business-related environment Excellent communication skills, both spoken and written, including total fluency in English. Fluency in any other language would be a bonus Commitment, self-motivation, an enquiring mind and a genuine interest in economic developments and market dynamics A fearless attitude towards research interviews is essential Strong analytical and report writing skills. Proven proficiency in Excel and Word Good interpersonal and organizational skills and the capacity to work both independently and within a team Willingness to travel. Perks and benefits Perks and benefits We also offer medical, accidental and travel insurance, flexible working hours, shuttle service to nearest metro station, pension, laptop, 23 days holiday and the opportunity to travel. We will also provide ongoing training and support throughout your career.

As part of the IDRCL team within the BAD BANK project, you will be involved in the resolution of legacy bad loans amounting to ~INR 2 trillion in the Indian banking system. IDRCL operates as an Asset Reconstruction Company (ARC) and Debt Resolution Company in a principal-agent relationship, supported by major scheduled commercial banks. As a public limited company primarily owned by private banks, your responsibilities will include: - Conducting detailed financial analysis, creating financial models in Excel, performing IRR calculations, and preparing investment committee memos/presentations. - Collaborating with bankers and consultants to facilitate structuring, due diligence, negotiation, and preparation of the resolution plan. - Working with consultants/companies to execute the approved resolution plan endorsed by the Board. - Conducting primary and secondary research on sectors/industries to gather data on industry and competitor dynamics, staying updated with industry developments. - Compiling periodic review reports of existing portfolio companies for management review. - Assisting the Resolution Manager in engaging with stakeholders to implement approved resolution and recovery strategies. - Performing scenario analysis in ongoing resolution plans. - Creating teasers, dockets, and presentations for the Board, Investment committee, and potential investors. Functional and behavioral requirements for this role include: - Strong problem-solving and analytical skills. - Proficiency in Excel-based financial modeling, projections, and concise PowerPoint presentations. - Ability to analyze due diligence reports, financial statements, and envision various scenarios translated into quantitative models. - Enthusiastic, taking ownership of work with a professional approach. - Basic understanding of large ticket financing and the bank lending ecosystem in India. Qualifications for this position include a CA/CFA/MBA (Finance) with a minimum of 3 years of experience in financial advisory services.,

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? This role will be part of the Regulatory Reporting team , we are currently modernizing our platform , migrating it to GCP. You will contribute towards making the platform more resilient and secure for future regulatory requirements and ensuring compliance and adherence to Federal Regulations. Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline 11+ years of software development experience Ability to effectively interpret technical and business objectives, identify challenges and articulate solutions Experience managing large teams, balancing multiple priorities Willingness to learn new technologies and exploit them to their optimal potential Strong experience with Regulatory Reporting and Functional knowledge of key reports for treasury and Liquidity is a significant plus. Strong background in developing integrated distributed solutions using Java, Spark, PL/SQL, Flink, AirFlow Cloud experience. Experience with GCP would be a plus Conduct Technology requirements gathering sessions with business partners. Define problems and articulate solution alternatives with recommendations Create detailed computer system design documentation Implement deployment plan flawlessly Conduct knowledge transfer with the objective of providing high-quality & seamless transition of critical systems Serve as expert consultant in different phases of the project including problem definition, effort estimation, solution generation, design and deployment. Under supervision participate in unit-level and organizational initiatives with the objective of providing high-quality and value adding consulting solutions. Understand issues and diagnose root-cause of issues. Perform secondary research as instructed by supervisor to assist in strategy and business planning. Minimum Qualifications: Strong experience with Data Pipeline Processing Design and Development Strong background with Flink , Java , Airflow , PL/SQL Preferred Qualifications: GCP experience would be preferred Experience with large data processing systems Regulatory Reporting experience

Job Description: Market Research Analyst Location: Uppal, Hyderabad Department: Research & Analytics Reports To: Research Lead Job Summary: DataM Intelligence is seeking a detail-oriented and proactive Market Research Analyst to join our dynamic research team. The ideal candidate will have strong analytical skills, experience in market research methodologies, and the ability to create insightful case studies and engaging content using tools like PPT, Canva etc. This role requires a combination of qualitative and quantitative research expertise, effective communication skills, and the ability to manage multiple deliverables independently. Key Responsibilities: Collect and compile market data through extensive secondary research from credible sources. Conduct primary research by engaging with industry participants via surveys, interviews, and calls. Analyze market trends, competitive dynamics, and industry challenges impacting various sectors. Prepare detailed market reports, including authoring full reports or assigned sections with accuracy and clarity. Must have strong skills in estimating market size and forecasting market trends using various statistical and analytical tools. Perform comprehensive company profiling and competitive landscape analysis. Develop engaging case studies to showcase client success stories and market insights. Create visually appealing content and report promotion materials using Canva and similar design tools. Ensure quality control by reviewing own work and peer reviews, maintaining high standards of data triangulation and accuracy. Manage client interactions effectively, understanding requirements and providing timely research support. Take ownership of deliverables, meeting deadlines and maintaining transparency with the team. Support consulting assignments and contribute to strategic analysis as needed. Required Skills and Experience: Bachelor s degree in Business, Marketing, Economics, Statistics, or related field. Proven experience (2+ years) in market research, preferably in a research firm or consultancy environment. Must have strong experience in market estimation and forecasting models using statistical tools. Hands-on experience with design and content creation tools like Canva to prepare case studies and promotional materials. Strong analytical skills with proficiency in data analysis tools (Excel). Excellent written and verbal communication skills with attention to detail. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with primary and secondary research techniques. Comfortable handling client calls/mails and clarifying requirements. Experience in report writing, data triangulation, and quality assurance of research deliverables. Preferred Qualifications: Experience with statistical forecasting and market sizing models. Knowledge of other visualization tools or platforms for market insights presentation. Prior exposure to consulting projects or market advisory services. What We Offer: Opportunity to work with a diverse team on global market research projects. Exposure to multiple industry verticals and evolving market trends. Professional growth with mentorship and skill development. Competitive salary and benefits package.

About The Role Skill required: Marketing Operations - Campaign Management Designation: Marketing Engagement Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Customer & Channel Activation Specialist is responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and sales growth in Commercial Vehicles in Europe. This role focuses on optimizing marketing initiatives, ensuring seamless activation across digital and traditional platforms, and enhancing channel performance to maximize business impact. The Specialist will collaborate with cross-functional teams, including sales, product management, and digital marketing, to create integrated campaigns and deliver a consistent brand experience. What are we looking for Technical Skills: Strong understanding of channel marketing and activation strategies.Proficiency in campaign management and marketing.Knowledge of consumer insights, market research, and segmentation.Experience with performance tracking and analytics platforms.Familiarity with trade marketing and retail activation tactics.Competencies:Strategic thinker with a data-driven approach to marketing.Strong communication and stakeholder management skills.Ability to manage multiple projects in a fast-paced environment.Creative problem-solving skills and adaptability to market changes.Detail-oriented with excellent organizational and execution capabilities.Experience & Education:Experience:3-5 years of experience in marketing activation, channel marketing, or a related role.Proven track record of executing successful marketing campaigns across various channels.Experience working with cross-functional teams and external partners.Education:Bachelors degree in Marketing, Business, Communications, or a related field. Roles and Responsibilities: Develop and execute marketing activation plans across commercial vehicles channels, including fleet, Truck OEMs franchised and independent truck workshops as well as digital, social media, and partner e-commerce networks.Collaborate with sales and channel teams to drive customer engagement and increase market penetration.Implement targeted marketing campaigns that align with business objectives and customer insights.Manage channel marketing initiatives, ensuring effective execution and alignment with brand strategy.Monitor and analyze campaign performance metrics, providing insights and recommendations for optimization.Work closely with creative teams to develop compelling marketing content and promotional materials.Ensure consistency in messaging and branding across all activation touchpoints.Support the development of trade marketing strategies to enhance channel partner engagement.Stay updated on industry trends, competitor activities, and emerging marketing technologies. Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. "Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for You will play a crucial role in upholding our community guidelines, policies, and legal standards by ensuring that all user-generated content complies with client regulations. Your leadership will be instrumental in fostering a high-performing team that effectively and efficiently moderates content, identifies potential risks, and takes appropriate actions to uphold the integrity of the platform.In your role as a lead, you may also be expected to analyze and review user profiles, audios, videos, and text-based content and/or investigate the escalated flags and/or resolve issues that are reported. Team Management:Lead and support a team of content reviewers, setting clear expectations and providing ongoing coaching and feedback.Foster a collaborative and inclusive team environment that encourages open communication and professional growth. Business Operator:Oversee content review processes, ensuring that all user-generated content is promptly and accurately reviewed according to established guidelines.Make well-informed decisions on escalated or sensitive content cases, adhering to company policies and legal requirements. Quality Assurance:Implement quality control measures to ensure consistent and accurate content moderation results. Training and Development:Identify individual and team development needs and provide continuous learning opportunities Policy Adherence:Collaborate with relevant stakeholders to ideate. Ensure that the content review team adheres to these policies and stays up-to-date with changes and developments. Roles and Responsibilities: Performance Reporting and Analysis:Generate regular reports on content review metrics, trends, and key performance indicators (KPIs). Utilize data-driven insights to improve content review processes and identify areas for enhancement. Risk Management:Identify potential risks related to content on the platform and proactively implement measures to mitigate these risks.Stay informed about industry best practices and evolving content-related challenges. Cross-functional Collaboration:Collaborate with other teams to align on review practices with broader company objectivesThe following skills are required to perform this role- Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Problem-solving & Decision Making- Strong analytical and critical thinking abilities to identify challenges, analyze data, and devise effective solutions to address complex issues. Sound judgment and the capability to make timely and informed decisions, considering the potential impact on the organization. Qualification Any Graduation

About The Role Skill required: Delivery - Market Intelligence Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Visit us at www.accenture.com.Design and develop market intelligence strategies and/or conduct research and analysis to evaluate ongoing market price for specific skills to help the company compete better in the market. What are we looking for Market Intelligence Procurement Management Agility for quick learning Adaptable and flexible Commitment to quality Ability to work well in a team Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day-to-day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. r. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (insert language) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the systemNote- The reported content could be sensitive or of graphic nature What are we looking for The following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and ENGLISH skills, required to interpret content.Additional skills-Be a team player and value cohesivenessBe flexible to cater to changing business needs in a fast-paced environmentBe aware of social trends, political situations, current affairs etc.This is a Work from Office RoleHas Rotational ShiftsMust reside within given boundary limits Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelineStay up to date with any changes on policies/processInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamIdentify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the processParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeEngage in the well-being activitiesMeet desired efficiency established by business Qualification Any Graduation

About the School of Human Development (SHD) The School of Human Development (SHD) at IIHS focuses on social transformation. The School understands social transformation as a set of processes that are rooted in, and seek to directly address: Inequality in social status and substantive rights based on identity; The absence of material and economic dignity for the urban majority; and Inequities in political presence, recognition and participation. The School s core focus areas are: Decent work; Affordable housing; Social inequality; Social protection; Urban health; Community mobilization; Care Infrastructure. About the Care vertical nested under SHD The IIHS Care vertical has several programmes cutting across research and practice which conceptualise and explore feasible care models to address deficits in care, especially in childcare and care for the elderly. Some of the current projects include research to understand experiences across a series of interventions aimed at strengthening the ecosystem of actors involved in building care infrastructure. About Piloting Extended Childcare Models In this project, IIHS works closely with state as well as non-state actors to offer childcare infrastructure and services suitable for working women in urban and rural areas, particularly those in the informal economy. This initiative continues to build on previous research, practice, and policy support to assess the need for, and to design and pilot, social and care infrastructure for informal workers in Indian cities. There is also a strong focus on building learning systems within the government, which can assess the model s impact on women s and children s health, children s education, and women s economic participation and productivity. Job Description In line with the objectives of the Palna Mission, IIHS has set up a technical support unit (TSU) to support the development of Anganwadi cum creches (AWCCs) in the state of Meghalaya. For the TSU, the project is hiring a programme manager based in Meghalaya, with a strong preference for candidates familiar with the geography and languages of the state. The candidate will work closely with the people and functions of the Directorate of Social Welfare (DoSW) and the Meghalaya Early Childhood Mission (MECDM), and their joint ECD programme implementation across the state. S/he will anchor the project s Technical Support Unit (TSU) in the state and will liaise between the Government of Meghalaya and the School of Human Development (SHD), IIHS. This will be a contractual position for an initial term of 11 months, renewable on mutual consent. Activities and Tasks Responsibilities would include, but not be limited to, the following: Supporting IIHS in strengthening early childhood care and education infrastructure in Meghalaya through technical support to the Government s ECD Mission; Supporting and supervising the IIHS Technical Support Unit in Meghalaya in developing standard operating procedures (SOP) for the implementation of Anganwadi-cum-Cr ches (AWCCs); Liaising between the DoSW and MECDM, Meghalaya, and IIHS to: Co-ordinate additional technical support required for monitoring the roll-out of these SOPs in identified AWCCs across a set of pilot C&RD (Community and Rural Development) blocks, which includes sharing relevant data and contextual knowledge as required; Support and coordinate field visits and other official visits; Supporting and supervising special efforts towards piloting a Human Development Resource Centre (HDRC) in one C&RD block in Meghalaya; Supporting primary and secondary research required to refine the IIHS TSU s policy implementation advice; Institutional Support for the School and the vertical: Coordinating with other teams and functions within IIHS, for Research Office related engagements; Providing support for other IIHS activities including academics, research, training, practice, operations and others; Participating in all activities of Institution-building at IIHS; carrying out tasks as assigned by IIHS; and travelling on IIHS work within or outside the country as and when needed. Structure and Reporting The programme manager will be an External Consultant coordinating with the project team and the project s Principal Investigator (PI) or any other person designated by the PI, and will be required to collaborate effectively with a diverse group of internal teams and external Individuals/ organisations, and government stakeholders. Person Specification The ideal candidate should have: A post-graduate degree in Public Health/ ECCD/ Women s Studies/ Psychology/ Sociology/ Development Studies/ Planning/ Public Policy, or any other relevant field; At least 3 years of experience in research, in an academic or policy studies institution, with prior experience in managing project stakeholders and government institutions; Experience in Participatory Planning, Capacity Building, Program Development Implementation, or Monitoring and Evaluation; An understanding of Early Childhood Education and Development, Maternal & Child Health, the ICDS programme and implementation structure, and Women s Work, or a curiosity and passion to learn about it; Experience in Program Management at a state level and liaising with government offices and administrators; Familiarity with Meghalaya across urban and rural domains, and a strong contextual understanding of culture, indigenous communities, issues, and challenges; Proficiency in English and native proficiency in Khasi and/or Garo is necessary for the role. This is a contractual engagement for an initial term of 11 months, renewable on mutual consent. This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken. The search will remain open until the position is filled. Location This position is based in Shillong, Meghalaya and may entail travel to other locations in India. Review and Assessment The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS. Diversity Policy IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions.

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (insert language) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

About The Role Job Title - Sales Excellence Competitive & Market Intelligence Advisor Management Level: Senior Manager-06 Location: Bangalore Must have skills: Competitive & Market Intelligence, Research, Benchmarking Good to have skills: Pricing Job Summary : At Accenture, we believe your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity, and your best true self to your work. Here, youll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We Are: Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. You Are: You are a natural-born competitor, and you love to win. You are eager to help your team develop the right strategy to come out on top. You have expert knowledge of the playing field and the competitions strengths and weaknesses, and you coach our players on how to defend our position and outscore the other teams. When the pressure is high, you rally the team to be fearless and work together to achieve success. You see every victory and loss as an opportunity to refine the strategy and compete better next time. Roles & Responsibilities: You will be a trusted advisor for Accenture leaders and deal teams. Youll provide them with critical insights about Accentures clients, markets, offerings and competition. With these insights, you enable them to improve our competitive positioning on deals and drive sales decisions. You are an expert in your area of specialization and play a key role in maximizing profitability for Accenture. You will: Lead a Competitive Intelligence team at the Market or Offering Group level. Track and maintain an engagement scorecard at the Market and Offering Group level. Lead analysis of market and competitive trends across key themes Develop points of view and evaluate business implications from emerging trends Deliver actionable insights to differentiate and optimize deals Develop best practices to promote team productivity Develop strong relationships with stakeholders and drive collaboration Mentor and develop team members Professional & Technical Skills: Masters degree or comparable coursework/experience English language fluency (oral and written) A minimum of 8 or more years of experience doing similar work People management experience Additional Information: Ability to work flexible hours according to business needs. Must have good internet connection and a distraction-free environment for working at home, in accordance with local guidelines. About Our Company | AccentureQualification Experience :A minimum of 8 or more years of experience doing similar work Educational Qualification: Masters degree or comparable coursework/experience

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platformcompanies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on jobexperience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating,escalating and/or resolving issues that are reported by users or flagged by the system.contentDue to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also bechallenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore,moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation inAccenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsIn this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Urdu - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (Urdu) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation