Scrum & Release Manager

Role Overview

As a Scrum & Release Manager, you will play a pivotal role in leading Agile delivery teams while ensuring the smooth release relating to Oracle E-Business Suite projects, changes, developments and patching. You will facilitate Scrum ceremonies, coach teams in Agile best practices, manage customer relationships, and oversee the end-to-end release lifecycle. This role requires a blend of technical delivery expertise, people management, and commercial acumen.

Key Responsibilities

Agile Delivery & Scrum Leadership

• Promote high-quality delivery and adherence to Definition of Done.
• Facilitate Scrum ceremonies: sprint planning, daily stand-ups, reviews, and retrospectives.
• Coach and guide development teams on Scrum, Lean, and DevOps principles.
• Collaborate with stakeholders to gather and prioritise requirements, translating them into user stories and acceptance criteria.
• Maintain and prioritise the product backlog to maximise value.
• Drive continuous improvement and accountability within teams.
• Monitor project and squad performance, using data metrics to measure and improve delivery.

Release Management

• Own the release lifecycle for Oracle EBS deployments, ensuring timely and high-quality defect free deployments.

Customer & Stakeholder Management

• Act as the primary point of contact for stakeholders and customers.
• Build and maintain strong customer relationships, driving high satisfaction and engagement.
• Communicate progress, risks, and dependencies effectively
• Work closely with Product Owner, Development Team, and cross-functional stakeholders.
• Explore and drive opportunities for new and additional work within existing accounts.

People & Resource Management

• Forecast team costs and resource management and project revenues
• Collaborate with other team leads to identify resourcing issues and cross-team opportunities.

• Demonstrated leadership in Agile delivery and service management.
• Extensive experience managing product backlogs, development teams, and release cycles.
• Professional Scrum Master or Product Owner certification.
• Strong customer service, relationship management, and communication skills.
• Experience with DevOps, and digital collaboration tools (e.g., Miro).
• Strong analytical, commercial, and business acumen.
• Experience with Data and Power BI is a plus.
• Experience in cratering and managing project plans, Acceptance Criteria and Transition plans