Job
Description
About The Role
About The Role
Job Title -
Change Communications -
Manager
- T&O- (S&C GN)
Management Level:7- Manager
Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai
Must have skills:Change Communications
Good to have skills:Internal communication OR External communication OR Corporate communication
Job
Summary:
Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following:
Roles & Responsibilities:
Although no two days at Accenture are the same, as a Manager, Communications CoE in our
T&O practice, a typical day might include:
Own and lead a team of consultants and/or analysts to deliver Communications/larger Change Management/Training projects.Discovering stakeholders challenges and expectations and defining a Communications strategy to support business transformational change programs, in line with the Change approach and strategy.Conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefitsCo-creating solutions and conducting user review sessions, and running stakeholder agreement meetingsWorking with the client to drive communications for digital transformation, culture change, behaviour change, change adoptionLeveraging social and digital technologies in change management and communicationsAssisting clients in developing their change communications capability and becoming more agile businessesConducting a Communications Need Analysis in line with the Change Management Impact Analysis and developing treatment plansEnsuring smooth transition to new ways of working through effective communications interventionsIncludes some travel to work with clients and deliver communication campaigns in large-scale transformational change
Team Management:
Exerting strong positive influence and helping in professional development for team membersProvide mentorship and support to consultants and analysts ensuring continuous individual developmentConstructively engaging in mutual feedback process with supervisor and team membersCollaborating with the functional teams for enterprise-wide transformation programsWorking across a dynamic, international team where English is the common language
Business Development:
Actively leading proposal development for communications CoE with client account teams and supporting our market specific business development efforts:client meetings, orals etcWorking closely with Capability Network, Market and Business leaders to help with proposals responses, SOW creation, client presentations and other areas as requiredSupporting ongoing dialogue with key stakeholders to understand future and changing needs and influence team priorities, capabilities, and structure accordinglyIdentifying new opportunities for communications CoE by farming existing relationships and growing networks
Internal Practice Development:
Contribute to the creation of Capability Networks intellectual capital:white papers, studies, market insights, tools, and assetsParticipate in practice development efforts including planning, recruiting, developing talent, training, etc. as requiredCollaborating with the best and brightest minds in the industry for offering development
Professional & Technical Skills:
MBA (Optional/Good to have)Masters Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India.
Change/Communications Lead:10- 13 years of experience in driving end-to-end communications campaigns (Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations)Managing change management related communications programs for leading global organizations in the context of enterprise-wide ERP or HCM implementation, M&A, intelligent automation, cybersecurity or shared services set up etc.; preferably in an external client facing roleExperience in driving behavior change, change adoption or culture change leveraging social and digital communication channels, along with others.
Stakeholder engagement and Management:Ability to effectively manage and engage stakeholders in a multi-cultural and global environment.Ability to lead team of analysts and consultants on projects/practice level and provide guidance.Experience of working in Global consulting firms in client facing strategic communications roles.Ability to interpret communications data, work with communication analytic models and advanced technologiesExperience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business developmentAbility to lead sales origination and solutioning will be a bonus (including preparing detailed proposals and financial details)Ability to articulate the business value of recommendations/plans/strategiesExperience of working on Digital transformations, RPA implementations, Shared Service setups and cloud-based implementations will be a bonusForeign language capabilities (eg. Arabic, Japanese, French) will be an added advantage
Additional Information:
Natural leader; easily establishes relationships with clients and colleaguesTeam Player; enjoys the intellectual stimulation of collaborating with colleagues around the worldStrategic mindsetDetermined; appreciates a challenge and overcoming obstacles to achieve resultsDigitally savvy; continuous learnerStrong communicator:fluency in English is required, additional language capabilitiesare highly advantageousWilling to travel and work at international client sites (varies by project, but travel requirements can go up to 80% onsite travel in India or abroad)An opportunity to work on transformative projects with key G2000 clientsPotential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional.Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilitiesOpportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
About Our Company | Accenture Qualification
Experience:Minimum 10 to 15 year(s) of experience is required post Masters/PG
Educational Qualification:Masters Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime
