Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in thiruvananthapuram
>
UST
>
Change Manager

Change Manager

UST

5 - 10 years

0 Lacs

thiruvananthapuram kerala

Posted:1 day ago| Platform: Shine logo

Apply

Skills Required

servicenow bmc remedy manage engine

Work Mode

On-site

Job Type

Full Time

Job Description

As a Change Manager, your role is crucial in ensuring that all IT changes are implemented in a controlled, secure, and compliant manner to minimize risk and disruption to business operations. You will be responsible for governing the end-to-end lifecycle of change management, collaborating closely with Release, Problem, and Incident Management functions to uphold service stability and operational excellence. **Key Responsibilities:** - Own and manage the Change Management lifecycle (Standard, Normal, and Emergency changes). - Review, assess, and authorize change requests for risk, impact, readiness, and compliance prior to implementation. - Chair Change Advisory Board (CAB) and Emergency CAB (eCAB) meetings, ensuring timely and informed decision-making. - Maintain and publish the Forward Schedule of Change (FSC) to prevent conflicts and minimize downtime. - Ensure adherence to defined policies, workflows, and documentation standards within the ITSM platform. - Monitor and track unauthorized, failed, and successful changes, driving corrective actions as needed. - Ensure Post Implementation Reviews (PIRs) are conducted for high-risk or failed changes, capturing lessons learned. - Collaborate with Release, Problem, and Availability Management teams to maintain operational stability and service continuity. **Process Governance & Continuous Improvement:** - Define, refine, and enforce Change Management policies, procedures, templates, and KPIs. - Conduct periodic audits to ensure process compliance and control effectiveness. - Drive process automation and reporting enhancements within the ITSM platform. - Provide regular dashboards, metrics, and performance reports to leadership and service owners. - Support internal and external audits (ISO 20000, SOX, ITGC) with necessary process evidence and documentation. **Stakeholder Management:** - Act as a single point of contact for all change-related escalations and communications. - Engage with technical teams, project managers, and business stakeholders to ensure proper coordination and communication. - Conduct awareness sessions and training on change management best practices for delivery teams. **Qualifications:** - Bachelor's degree in Information Technology, Computer Science, or related discipline. - 7-10 years of IT experience with at least 5+ years in Change Management. - Certifications required: ITIL v4 Intermediate or Managing Professional (mandatory), COBIT, ISO 20000 Lead Implementer, or equivalent (preferred), Six Sigma Yellow/Green Belt (desirable). **Tools & Platforms:** - **ITSM:** ManageEngine, ServiceNow, BMC Remedy - **Reporting & Analytics:** Power BI, Excel Analytics, Tableau - **Collaboration:** Microsoft Teams, SharePoint, Confluence - **Monitoring / CMDB:** SolarWinds, Dynatrace, CMDB modules - **Documentation:** CAB Minutes, FSC Trackers, PIR Templates Your technical and process skills, along with strong communication and organizational abilities, will be essential in carrying out the responsibilities effectively. Your proactive mindset and focus on continuous improvement will contribute to the success of the change management process.,

More Jobs at UST

Architect II - Technical SAP ABAP

Bengaluru

12 - 15 yrs

INR 0 - 0 Lacs

Lead I - SAP FICO with PS (Project Systems) and RAR

Bengaluru

5 - 7 yrs

INR 0 - 0 Lacs

Lead II - SAP ABAP

Bengaluru

7 - 9 yrs

INR 0 - 0 Lacs

Procurement

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Manual & Python Automation

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

UST

IT Services and IT Consulting

Aliso Viejo CA

Login to

Please Verify Your Phone or Email

Confirm Action

Change Manager